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	 |  | Side-by-Side CRM Vendor Comparison |  
    |   
    
      | Company | CRM Features | Company Strengths | Cost |  
 | Microsoft 
  Suited For: Small,  Mid-size,  Large Companies
 
 | Opportunity management, Sales process management, Quotes, Order management, Sales force management, Email/Direct Marketing, Case/Service management, Email Response anagement, E-mail management, Searchable knowledge base, Marketing campaign management | 
    Highly customizable CRM application/platform Familiar Microsoft Outlook-like user interface Robust reporting engine for shareing between users in a variety of formats, including Excel, HTML, PDF, XML and CSV.Attractive pricing model for small and medium business  | N/A |  
 | LeGrand 
  Suited For:    Companies
 
 | Account management, Contact management, Group Calendar / Tasks, Outlook interface, Marketing Campaigns & Events, Sales Opportunities, User Login control, DBF database | 
   "  Legrand CRM is a full CRM product, with customer service and item tracking modules having full   integration with accounting productsEasy CRM software Installation and software pplete with several short   demonstration videosFocus on serving small companies Integrates with Intuit Quickbook through Legrand CRM Accounting Link" | Starting at $250/user |  |  |