Compare CRM VendorsCRM ArticlesCRM Vendor RecommendationsCRM Evaluation ToolsCRM Glossary
Download Free CRM Reports
 

Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Microsoft

Suited For: Small, Mid-size, Large Companies

Opportunity management, Sales process management, Quotes, Order management, Sales force management, Email/Direct Marketing, Case/Service management, Email Response anagement, E-mail management, Searchable knowledge base, Marketing campaign management
  • Highly customizable CRM application/platform
  • Familiar Microsoft Outlook-like user interface
  • Robust reporting engine for shareing between users in a variety of formats, including Excel, HTML, PDF, XML and CSV.
  • Attractive pricing model for small and medium business
N/A
Avidian

Suited For: Small, Mid-size Companies

Create and Manage Contacts in Outlook, Manage Sales Opportunities in Outlook, Track incoming and outgoing Email, Send Personalized Group Emails, Customize Opportunities for your Business, Create and customize reports, Share Sales data via Email or Peer-to-Peer, Share data through central Server, Centralize Reporting for your Team, Automate follow-ups with Sales Assistant, Automate Workflow Activities, Advanced User Permissions
  • Complete Contact and Sales Management in Microsoft Outlook
  • Attractively priced for small business
  • Intuitive and familiar UI based on Microsoft Outlook
  • Server edition available for central data sharing
Starting at $149/user