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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Microsoft
Suited For: Small, Mid-size, Large Companies
|
Opportunity management, Sales process management, Quotes, Order management, Sales force management, Email/Direct Marketing, Case/Service management, Email Response anagement, E-mail management, Searchable knowledge base, Marketing campaign management
|
- Highly customizable CRM application/platform
- Familiar Microsoft Outlook-like user interface
- Robust reporting engine for shareing between users in a variety of formats, including Excel, HTML, PDF, XML and CSV.
- Attractive pricing model for small and medium business
|
N/A
|
SalesLogix
Suited For: Small, Mid-size Companies
|
Sales force automation, Marketing automation, Customer Service & Support, Mobiile CRM, Reportin & Analysis
|
- Strong sales functionality
- Support for mobile users
- High configurability
- Back-office integration
- Broad software solutions to support growth needs
|
Starting at $5,995 per server, $995 per user license
|
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