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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Microsoft
Suited For: Small, Mid-size, Large Companies
|
Opportunity management, Sales process management, Quotes, Order management, Sales force management, Email/Direct Marketing, Case/Service management, Email Response anagement, E-mail management, Searchable knowledge base, Marketing campaign management
|
- Highly customizable CRM application/platform
- Familiar Microsoft Outlook-like user interface
- Robust reporting engine for shareing between users in a variety of formats, including Excel, HTML, PDF, XML and CSV.
- Attractive pricing model for small and medium business
|
N/A
|
Salesboom
Suited For: Small, Mid-size Companies
|
Sales Force Automation, Marketing Automation, Document Management, Contract Management, Customer Service & Support, Reporting & Analytics, Enterprise Resource Planning, Email Marketing, Employee Collaboration
|
- Integrated Suite of CRM & ERP Solutions
- Breadth and Depth of features and functionality
- Availability of CRM Appliance for on-premise installation
- Great Value & Low TCO
|
Solo - $249/year | Team - $200/year (5 users minimum) | Professional - $40/month | Enterprise - $75/month
|
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