Oncontact Customers

Oncontact Customers

BioTek Instruments

BioTek uses an ERP system to control its manufacturing, accounting and ordering processes. They wwere also using a stand-alone contact amangement system and a home-grown quote database. The 3 systesm were totally independent of each other so there was no way to track how many leads turned into quotes and how many quotes turned to orders.

Las Vegas Convention and Visitors Authority

With 50,000 travel agencies in its database and more than 130,000 citywide hotel rooms to fill each night, the LVCVA has a massive audience and a massive product to market. In order to function, the LVCVA must maintain a constant, flawless account of everything happening in Las Vegas-no small task for what many consider the most entertaining city in the world.

Base Connections

The implementation of Oncontact's CRM application has given Base Connections the confidence and capability to take on any telemarketing task and adapt their campaigns very quickly, thus giving them an edge on their competitors.

Old English Pawn (OEP)

OEP had a pressing need for a replacement system which could accommodate data distributed and synchronized across the multiple locations and also handle the tracking of items from one branch to another.

Carfax

Carfax needed a CRM solution that could help convert inactive dealers into loyal users of its vehicle report history service. Oncontact Software helped Carfax achieve its primary goal to strengthen its relationship with estranged customers. The $3 million in increased revenue was just an added bonus.

Foremost

Foremost Insurance was in search of technology that could simplify the weighty sales process its mobile sales force was juggling. Foremost found Oncontact Software . . . and more than a million dollars in reduced operational costs.

The Bell Group, Rio Grande

The Bell Group has learned a thing or two during its 60 years of business success. Experience has taught The Bell Group that customers are the very core of its business. In light of that, The Bell Group truly recognizes the value of an effective customer relationship management (CRM) solution. Accordingly, The Bell Group has positioned Oncontact Software's CRM system at the front of its business and technology infrastructure.