Compare CRM VendorsCRM ArticlesCRM Vendor RecommendationsCRM Evaluation ToolsCRM Glossary

 

CRM Glossary


CRM Glossary

Business software has many acronymns and terminology that can be very confusing. We have developed a comprehensive CRM glossry to help you better understand what everything means.

All | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z

Territory Management

Usually part of the sales module of a CRM solution. Territory Management allows companies to effectively manage geographies, sales personnel, and leads while aligning resources with opportunities.

» Back to Top


Total Cost of Ownership (TCO)

When evaluating software, you must also consider, in addition to the costs of the software licenses, what are the ongoing maintenance fees, support costs, training, etc. You also need to consider how much time and money it will cost to own the software over the long term. TCO considers all the costs that might be associated with a software solution over its lifespan in the company.

» Back to Top