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TechExcel Overview |
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TechExcel Service Suite enables organizations to begin their quest for holistic service and support management at any point in their evolution. Your organization will benefit from a configurable workflow, centralized data repositories and a knowledge-based view of your support initiatives.
TechExcel Customer Suite allows you to refine sales, customer service and support processes to increase cross-team communication and efficiency while reducing your overall costs. Combine sophisticated process automation, knowledgebase management, workflow and customer self-service to improve business processes that translate into better customer relationships.
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