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BrainSell Intelli-CTI Solution |
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Intelli-Cti
Intelli CTI provides desktop integration to your telephony system, ACD, predictive dialler - it enables on-screen call handling for the management of calls and incorporates unique client side recording of inbound, outbound and missed calls. |
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Full inbound and outbound single action call handling from within SalesLogix |
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Seamless integration with SalesLogix for sales and support |
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Incoming call support (screen pop) displaying customer information |
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Call history logging |
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Missed call logging |
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Customisable user preferences |
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Increased call efficiency |
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intelli CTI increases customer satisfaction |
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Improves customer relationship management |
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Telephony switch independent |
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Flexible and extendable - you decide what actions will take place |
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Microsoft TAPI2.1 or above compliant |
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| Solution Category . |
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| Complements SalesLogix Modules: |
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SalesLogix Sales |
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SalesLogix Support |
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| Works With Client(s): |
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