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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Maximizer

Suited For: Small, Mid-size Companies

Sales, Marketing, Customer Service & Support, Outlook Integration, Business Intelligence, Wireless Access, Partner Management
  • Pre-built Industry-specific Solutions
  • Web-base Access to Data
  • Completely integrated sales and support management solution
  • Low Cost On-premise CRM for small and medium business
Starting at $599 5-User Pack
eGain

Suited For: Mid-size, Large Companies
Web self-service, Email management, Chat and cobrowsing, Phonecall tracking, Knowledge management, Collaboration with experts, Interactive business processes, Email campaigns, Notifications, Web surveys
  • eGain Service™ 7 receives #1 rating in Bull's Eye research report overall as well as in knowledge management, architecture, and analytics categories
  • Specializes in provider email management & customer service solutions
  • Focus on serving mid-size and large companies
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