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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Maximizer

Suited For: Small, Mid-size Companies

Sales, Marketing, Customer Service & Support, Outlook Integration, Business Intelligence, Wireless Access, Partner Management
  • Pre-built Industry-specific Solutions
  • Web-base Access to Data
  • Completely integrated sales and support management solution
  • Low Cost On-premise CRM for small and medium business
Starting at $599 5-User Pack
RightNow

Suited For: Mid-size, Large Companies
RightNow Service, RightNow Sales, RightNow Marketing, RightNow Voice, RightNow Analytics, RightNow Locator, RightNow CORE Services
  • Customer service console and self-service features
  • Workflow capabilities
  • Slice and dice analytics
  • Reporting tools and predefined reports
  • Staff-management tools to define user roles and permissions
  • Outbound marketing tools
$75-$100/user/month