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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
TechExcel
Suited For: Small, Mid-size, Large Companies
|
Incident and Resolution Tracking, Knowledge Management, Sophisticated Workflow, Multiple Automated Notification Options, Built-in Reports and Analysis, Customizable Customer Web Portal, Manage Campaigns, Track Every Lead, Sophisticated Online Marketing Tools, Qualify Leads More Effectively, Integration with Sales Teams, Marketing Event-Triggered Surveys |
- Develop repeatable, measurable, documented and enforced processes
- Develop more knowledgeable and efficient staff through better prioritization, process automation and user self-service
- Create a high quality of service at a reasonable cost
|
Not Published |
SAP
Suited For: Mid-size, Large Companies
|
Sales, Marketing, Service, E-Commerce, Interaction center operations and management, Channel management
|
- Largest enterprise software company in the world
- Serves the larges companies around the world
- Offers integrated suite of CRM, ERP, Supply Chain, HR, Financial and other enterprise applications
- Massive amounts of resources
|
N/A
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