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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

TechExcel

Suited For: Small, Mid-size, Large Companies

Incident and Resolution Tracking, Knowledge Management, Sophisticated Workflow, Multiple Automated Notification Options, Built-in Reports and Analysis, Customizable Customer Web Portal, Manage Campaigns, Track Every Lead, Sophisticated Online Marketing Tools, Qualify Leads More Effectively, Integration with Sales Teams, Marketing Event-Triggered Surveys
  • Develop repeatable, measurable, documented and enforced processes
  • Develop more knowledgeable and efficient staff through better prioritization, process automation and user self-service
  • Create a high quality of service at a reasonable cost
Not Published
Balgord Software Solutions

Suited For: Small, Mid-size Companies

Build long-lasting customer loyalty and generate repeat sales from your best customers, Analyze, forecast, and report on key sales data, Quickly analyze, manage, and synchronize sales, marketing, and customer care activities across all points of contact, Easily identify, execute, and replicate effective marketing initiatives across your sales channels, Empower your staff with enterprise-wide access to vital customer, partner, and prospect information, Assign, schedule, and track marketing campaign activities, and measure the performance of every campaign, Access relevant customer data in real time, including purchases, call and escalation history, interactions, multiple contacts, support cases, e-mail and documents sent and received, and sales opportunities
  • Specializes in the implementation and ongoing support of Sage Software's extensive range of business application software.
  • Business solutions can be completely customized to your specific needs with custom development, additional options or third-party software.
  • Since their first installation in 1993, Balgord Software Solutions has delivered solutions that are implemented and installed the right way, the first time.
  • Committed to providing exceptional client-focused service.  
  • Team of highly trained, certified consultants who understand the business challenges organizations face when implementing a new software solution.
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