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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Goldmine

Suited For: Small, Mid-size Companies

Contact Management, Schedule Management, Document Management, Opportunity Management, Team-based Collaboration, Reporting, Contact Center, Customer Service & Support, Customer Self-Service
  • Affordable solution for small and medium organizations
  • One of the most popular small business crm solutions in the market
  • Frontrange offers an integrated suite of contact center, helpdesk, and customer service solution
  • Easy upgrade path from single user versions to multi-user versions
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Dendrite

Suited For: Companies
Integrated Business Processes, Customer Insight, Integrated Application Suite
  • Specializes in providing CRM applications for pharmaceutical companies
  • Dendrite CRM solutions are a comprehensive set of products and services that enable pharmaceutical companies to integrate customer information across multiple channels, departments, and countries to build a level of customer intimacy and insight that creates higher productivity
  • Customers include the world's top 20 pharmaceutical companies
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