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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Goldmine
Suited For: Small, Mid-size Companies
|
Contact Management, Schedule Management, Document Management, Opportunity Management, Team-based Collaboration, Reporting, Contact Center, Customer Service & Support, Customer Self-Service
|
- Affordable solution for small and medium organizations
- One of the most popular small business crm solutions in the market
- Frontrange offers an integrated suite of contact center, helpdesk, and customer service solution
- Easy upgrade path from single user versions to multi-user versions
|
N/A
|
Chordiant
Suited For: Companies
|
Chordiant Marketing, Chordiant Decision Management, Chordiant Decision Management for Basel II, Chordiant Contact Center, Chordiant Retail Channel, Chordiant Enterprise Platform
|
- Offers industry-specific CRM solutions for Retail Banking, Card Services, Lending, Insurance, Telecommunications
- Chordiant's suite of CRM applications to enhance the quality of every customer interaction, increase employee productivity, reduce costs and comply with regulations
- Focus on serving large global companies
- Adapt at helping organizations with complex CRM needs
|
N/A
|
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