Compare CRM VendorsCRM ArticlesCRM Vendor RecommendationsCRM Evaluation ToolsCRM Glossary
Download Free CRM Reports
 

Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Majestic

Suited For: Companies

Process (re)engineering, Work flow design, Culture management, Project management, Business alerts, Sales/pipeline Reporting, Activity Reporting, Customer Service tracking, Customer Self-Service, Contract Tracking, Services and Product Tracking, Web accessibility, Other administrative work flow functions that can be automated or simplified
  • Timely Response (Service and Support)
  • Complete Documentation (including a Project Book for all new projects)
  • Detailed billing
  • Project Management (Reporting for all new projects and a manager for all project and Ad Hoc work)
  • Product expertise
  • Offer you software options (add-on's, add-in's and upgrades) to improve your work flow and increase efficiency
  • Lunch & Learns (Great for learning more about what your product can do and to network with other users)
  • Remote Support (Available for clients on support)
  • Remote Administration (Available for clients on support and type of on-going support required)
  • Monthly/Quarterly system maintenance plans (Available for clients on support)
N/A
Saratoga Systems

Suited For: Large Companies
Sales, Marketing, Support & Service, Wireless CRM, Analytics
  • Affordable solution for small and medium organizations
  • One of the most popular small business crm solutions in the market
  • Frontrange offers an integrated suite of contact center, helpdesk, and customer service solution
  • Easy upgrade path from single user versions to multi-user versions
N/A