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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Exact Software

Suited For: Companies

Customer-specific Reports and Statistics, Financial Management, Document Management, Integrated Portal Technology
  • Complete teamwork and rapid communication between you, your customers, business partners, suppliers and vendors through integrated portals.
  • Secure logins that provide immediate access to all customer activity from anywhere, at anytime, worldwide.
  • Recognition of customer problems or issues before they happen.
  • Centralized, detailed view of each customer, including workflow, financial transactions and support issues.
  • Ability of customers and partners to actively and privately manage their own accounts.
Dendrite

Suited For: Companies
Integrated Business Processes, Customer Insight, Integrated Application Suite
  • Specializes in providing CRM applications for pharmaceutical companies
  • Dendrite CRM solutions are a comprehensive set of products and services that enable pharmaceutical companies to integrate customer information across multiple channels, departments, and countries to build a level of customer intimacy and insight that creates higher productivity
  • Customers include the world's top 20 pharmaceutical companies
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