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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

InsideSales.com

Suited For: Small Companies

Sales Automation, Marketing Automation, Customer Support Automation
  • Hosted CRM with robust dialing & messaging features
  • Includes tools specifically for lead generation, telesales, and reps-at-home
  • Affordable hosted solution with sales, marketing, and customer service capabilities
  • Power, Predicative and Phone Dialer Integration
$45/user/month
Consona CRM

Suited For: Mid-size, Large Companies

Marketing Automation, Sales Force Automation, Service/Support Management, Contact Center, Partner Relationship Management, Customer Performance Management, Customer Process Management
  • Formerly known as Onyx
  • Core competency lies in automating multiple areas like sales, marketing and service
  • Known for ease of use and great customer service
  • Initial focus was in the SMB space but now also serving many large enterprises
  • Provides indutry-specific solutions for a number of industries
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