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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

InsideSales.com

Suited For: Small Companies

Sales Automation, Marketing Automation, Customer Support Automation
  • Hosted CRM with robust dialing & messaging features
  • Includes tools specifically for lead generation, telesales, and reps-at-home
  • Affordable hosted solution with sales, marketing, and customer service capabilities
  • Power, Predicative and Phone Dialer Integration
$45/user/month
Entellium

Suited For: Small, Mid-size, Large Companies

Sales force automation, Contact Management, Customer Service & Support, Mobile CRM, Opportunity management, Sales process management, Pipeline management, Activity management, Lead management, Service Resolution Management, Real-time dashboards, Live Collaboration/Chat, Contract management, Bidirectional Outlook synchronization, Report generator, Searchable knowledge base, Offline access
  • Consistently ranked #1 in Usability, Value, and Customer Service.
  • Attractive month-to-month pricing. Additional savings for 1 year commitment
  • Unique Activity Center is a "one-stop shop" for tracking all sales & service activity
  • 99.97% uptime in 2005, Entellium offers a rebate if they do not hit 99.7% uptime.
Starting at $50 per user per month