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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

InsideSales.com

Suited For: Small Companies

Sales Automation, Marketing Automation, Customer Support Automation
  • Hosted CRM with robust dialing & messaging features
  • Includes tools specifically for lead generation, telesales, and reps-at-home
  • Affordable hosted solution with sales, marketing, and customer service capabilities
  • Power, Predicative and Phone Dialer Integration
$45/user/month
CSG Systems

Suited For: Companies
Marketing Solutions, Billing & Payments, Customer Care, Order Management, Workforce Management, Statement and Output Services
  • Specializes in providing billing, customer care and order management solutions.
  • CRM solutions targeted for cable television, direct broadcast satellite, high speed internet, digital voice and voice services, and IP services providers
  • Focus on serving mid-size companies
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