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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
CRMG
Suited For: Companies
|
Business Management Process, Sales and Pipeline Management, Account Management, Contact Management, Communication Management, Team Management, Document Management, Meeting Management, Workflow Management, Schedule Management |
- The only CRM with complete incoming e-mail integration (incoming
emails are automatically copied to contact records).
- Web based and client/server access to your database.
- Unparalleled sales management tools with integrated workflow rules and
automated alerts.
- GUARANTEED SUCCESS IN YOUR CRM IMPLEMENTATION!
|
N/A |
Kana
Suited For: Mid-size, Large Companies
|
Email Response Management, Web Collaboration, Secure Messaging, Contact Center Support, Knowledge Management, Service Resolution Management, Customer Self Service, Email Escalation, Live Collaboration/Chat
|
- Focused on serving large enterprise companies
- Core competency lies in customer service solutions
- Deep feature set for customer service solutions
- Provides indutry-specific solutions for a number of industries
|
N/A
|
| |
