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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
CRMG
Suited For: Companies
|
Business Management Process, Sales and Pipeline Management, Account Management, Contact Management, Communication Management, Team Management, Document Management, Meeting Management, Workflow Management, Schedule Management |
- The only CRM with complete incoming e-mail integration (incoming
emails are automatically copied to contact records).
- Web based and client/server access to your database.
- Unparalleled sales management tools with integrated workflow rules and
automated alerts.
- GUARANTEED SUCCESS IN YOUR CRM IMPLEMENTATION!
|
N/A |
RightNow
Suited For: Mid-size, Large Companies
|
RightNow Service, RightNow Sales, RightNow Marketing, RightNow Voice, RightNow Analytics, RightNow Locator, RightNow CORE Services
|
- Customer service console and self-service features
- Workflow capabilities
- Slice and dice analytics
- Reporting tools and predefined reports
- Staff-management tools to define user roles and permissions
- Outbound marketing tools
|
$75-$100/user/month |
| |
