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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

C2CRM

Suited For: Companies

Relationship Management & Tracking, Activity Management, Mail and Calendar, Sales Force Automation & Management, Opportunities & Forecasting system, Contact Management, Customer Service & Support, Project Management, Enterprise Resource Analytics, Performance Management, Workflow Management, Open Data Store, ERP Connector Cartridges, Marketing Management, Analytics & Knowledge Management
  • It's affordable. It's simple to learn and use. And its browser-based design means everyone can use it instantly.
  • Offers the power and flexibility usually reserved for CUSTOM CRM solutions, with the ease of use and implementation typically associated with contact managers.
  • C2CRM is sold as a software and hardware solution on quality IBM equipment.
  • C2 makes it easy to implement your CRM solution in stages that fits your business needs.
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ePartners

Suited For: Small, Mid-size Companies

Opportunity management, Sales process management, Quotes, Order management, Sales force management, Email/Direct Marketing, Case/Service management, Email Response Management, E-mail management, Searchable knowledge base, Marketing campaign management
  • In 2005 ePartners was the largest supplier of Microsoft business solutions in the United States.
  • No other solutions provider has more experience deploying, integrating and customizing Microsoft CRM to meet the specific needs of a given organization.
  • With ePartners and Microsoft CRM, clients can quickly develop profitable customer relationships through lead and opportunity management, incident management, a searchable knowledgebase, reporting tools, and more.
  • ePartners assesses a customerís business processes and technology infrastructure and then designs an implementation and integration plan that will meet each customerís specific needs.
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