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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

C2CRM

Suited For: Companies

Relationship Management & Tracking, Activity Management, Mail and Calendar, Sales Force Automation & Management, Opportunities & Forecasting system, Contact Management, Customer Service & Support, Project Management, Enterprise Resource Analytics, Performance Management, Workflow Management, Open Data Store, ERP Connector Cartridges, Marketing Management, Analytics & Knowledge Management
  • It's affordable. It's simple to learn and use. And its browser-based design means everyone can use it instantly.
  • Offers the power and flexibility usually reserved for CUSTOM CRM solutions, with the ease of use and implementation typically associated with contact managers.
  • C2CRM is sold as a software and hardware solution on quality IBM equipment.
  • C2 makes it easy to implement your CRM solution in stages that fits your business needs.
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JD Edwards

Suited For: Companies
Integrated Customer Service, Integrated Fulfillment Management, Multi-Channel Collaborative Selling, Customer Lifecycle Marketing
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  • JD Edwards EnterpriseOne Customer Life Cycle Management expands the definition of CRM to include all of the business processes and associated systems that touch a customer, including billing and delivery.
  • Offers complete suite of applications including Asset Lifecycle Management, Customer Relationship Management, Financial Management, Human Capital Management, Project Management, Supplier Relationship Management, and Supply Chain Management
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