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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Landslide
Suited For: Companies
|
Dedicated portal for each customer, Define sales goals, Define sales activities, Define selling process, Customize selling process, Access to “Best Policies” documents, Integrate documents into selling process, Dedicated live VIP Assistant, Account management, Contact management, Task management, Opportunity management, Activity management, Document Library, Business Reports, Sales Effectiveness Reports, Reports by Selling Phase, Integrated web meetings, Offered as subscription service |
- Easily defines and implements the sales process of your
choice
- Integrates job aids and marketing collateral with your
selling process
- Generates sales effectiveness reports
- Reduces your administrative workload by creating and
updating your sales data
|
Starting at $130/user/month |
eGain
Suited For: Mid-size, Large Companies
|
Web self-service, Email management, Chat and cobrowsing, Phonecall tracking, Knowledge management, Collaboration with experts, Interactive business processes, Email campaigns, Notifications, Web surveys
|
- eGain Service™ 7 receives #1 rating in Bull's Eye research report overall as well as in knowledge management, architecture, and analytics categories
- Specializes in provider email management & customer service solutions
- Focus on serving mid-size and large companies
|
N/A
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