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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

VanillaSoft

Suited For: Companies

Apointment Settings, Lead Generations, Sales by Phone, Surveys, Market & Opinion Research, Customer Acquisition Management, Lead Distribution Management
  • Improved sales Results
  • Visibility & Control of campaign
  • More sales calls in less time
  • Better sales calls
  • Validate performance via recording
  • Do Not Call Compliance
  • Detailed tracking and reporting
  • Ease of administration
  • Cost effective Web enabled service
N/A
Oracle

Suited For: Small, Mid-size, Large Companies
ORACLE E-BUSINESS SUITE, PEOPLESOFT ENTERPRISE, JD EDWARDS ENTERPRISEONE, JD EDWARDS WORLD, SIEBEL
  • Oracle is one of the largest application software companies in the world offering virtually everything a company needs to run it's business.
  • Oracle has acquired PeopleSoft and Siebel in the past 2 years and customers can purchase either CRM software from either Oracle, Siebel, or PeopleSoft's offerings.
  • Oracle is working on a CRM Fusion product that will be based on Siebel's CRM solution as well as leveraging PeopleSoft and Oracle's CRM solutions
N/A