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CRM Features

Company Strengths



Suited For: Small, Mid-size, Large Companies

Deal Management, Deal Reporting, Calendar, Manage Contacts, Lead Management and Tracking, Deal Archiving, Customization
  • Simpler & More Intuitive Design
  • No Contracts
  • Lower Total Cost of Ownership
  • No Software Bloat
  • Safe. Secure. 100% Web Based.
  • Easy Switching
PipelineDeals Simple Pricing
  • $15/user/month
  • First Month Free
  • No long term commitments
  • PhaseWare

    Suited For: Small, Mid-size Companies

    Customer Information, Information Screens, Service level-agreement tracking, Billing and support package tracking, Incident tickets, Incident templates, Problem management, Quick Incidents, Incident classification, Dashboard indicators, Solutions knowledgebase, Search capabilities, Email features
    • Auto-escalate and receive alerts for high-priority tickets.
    • Automatically create incidents from the emails you receive—with customer, contact, subject, and problem already defined.
    • Send customers an email update on their open tickets.
    • Get automatic alerts on unusual customer or problem activity—based on thresholds you set.
    • Get automatic alerts when ticket queues exceed pre-designated thresholds.
    • Send automated emails or surveys to your customers when tickets are closed.
    • Get automatic alerts if you’re close to missing a service level agreement.
    • Get automatic emailed reports on customer, agent or trouble ticket activity.
    • Increase internal efficiencies.
    • Reduce internal costs
    • Provide a truly unique level of customer service and support