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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
PipelineDeals
Suited For: Small, Mid-size, Large Companies
|
Deal Management, Deal Reporting, Calendar, Manage Contacts, Lead Management and Tracking, Deal Archiving, Customization |
- Simpler & More Intuitive Design
- No Contracts
- Lower Total Cost of Ownership
- No Software Bloat
- Safe. Secure. 100% Web Based.
- Easy Switching
|
PipelineDeals Simple Pricing
$15/user/month
First Month Free
No long term commitments |
RightNow
Suited For: Mid-size, Large Companies
|
RightNow Service, RightNow Sales, RightNow Marketing, RightNow Voice, RightNow Analytics, RightNow Locator, RightNow CORE Services
|
- Customer service console and self-service features
- Workflow capabilities
- Slice and dice analytics
- Reporting tools and predefined reports
- Staff-management tools to define user roles and permissions
- Outbound marketing tools
|
$75-$100/user/month |
| |
