LeadMaster
Suited For: Companies
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Marketing Campaign Management, Real-Time Accounting Integration, Sales Opportunity Management, Service Ticket Management |
- Extensive customization capability
- Out-of-box Integration with ERP systems
- Focus on serving mid-size companies
- Affordability
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N/A |
eGain
Suited For: Mid-size, Large Companies
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Web self-service, Email management, Chat and cobrowsing, Phonecall tracking, Knowledge management, Collaboration with experts, Interactive business processes, Email campaigns, Notifications, Web surveys
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- eGain Service™ 7 receives #1 rating in Bull's Eye research report overall as well as in knowledge management, architecture, and analytics categories
- Specializes in provider email management & customer service solutions
- Focus on serving mid-size and large companies
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N/A
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