LeadMaster
Suited For: Companies
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Marketing Campaign Management, Real-Time Accounting Integration, Sales Opportunity Management, Service Ticket Management |
- Extensive customization capability
- Out-of-box Integration with ERP systems
- Focus on serving mid-size companies
- Affordability
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N/A |
RightNow
Suited For: Mid-size, Large Companies
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RightNow Service, RightNow Sales, RightNow Marketing, RightNow Voice, RightNow Analytics, RightNow Locator, RightNow CORE Services
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- Customer service console and self-service features
- Workflow capabilities
- Slice and dice analytics
- Reporting tools and predefined reports
- Staff-management tools to define user roles and permissions
- Outbound marketing tools
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$75-$100/user/month |
