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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Infusion Software

Suited For: Small, Mid-size Companies

Marketing Automation, Sales Force Automation, Contact Management, Complete Email Management, Email Deliverability Assurance Programs, Integrated Shopping Cart, Automatic Credit Cart Processing, Powerful List Management, Lead Generation Web Forms, Online Sale Forms, Billing & Accounting, Affiliate Tracking, Calendaring & Tasks, Company File Box, Individual & Company Templates, Flexible Reporting
  • Complete all-in-one hosted solution for small businesses
  • Auto-pilot marketing including email, direct mail, fax and voice broadcast
  • Unlimited technical support with only 2 min. average wait time
  • Online training, basic implementation and monthly upgrades included
Licensing & Setup: $4,697 Monthly Membership: $297/month (includes first 5 users)
RunE2E

Suited For: Small, Mid-size Companies

Sales Performance Management, Territory Management, Contact Management, Opportunity Management, Order Management and Pricing, Lead Management, Marketing Analytics, Call Center Service, Service Order Management, Service Contract Management, Complaints and Returns, Installed Base Management, Warranty Management, Resource Planning
  • The power of SAP. RunCRM is powered by SAP CRM 2007, a recognized CRM leader, according to Forrester Research, and the world’s leading provider of business software, serving 82,000 customers.
  • Affordability and value. RunCRM is pre-built and configured for fast setup and affordability. We provide total solution management—from hosting to the help-desk—to reduce your operational investment. We also provide budget-friendly financing to minimize your upfront spend.
  • Mobile CRM to go. In an increasingly mobile business environment, you need powerful smartphone (Blackberry and iPhone) access to your CRM data. That’s not a problem with RunCRM. Our RunMobile application puts CRM in the palm of your hand.
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