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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Infusion Software
Suited For: Small, Mid-size Companies
|
Marketing Automation, Sales Force Automation, Contact Management, Complete Email Management, Email Deliverability Assurance Programs, Integrated Shopping Cart, Automatic Credit Cart Processing, Powerful List Management, Lead Generation Web Forms, Online Sale Forms, Billing & Accounting, Affiliate Tracking, Calendaring & Tasks, Company File Box, Individual & Company Templates, Flexible Reporting |
- Complete all-in-one hosted solution for small businesses
- Auto-pilot marketing including email, direct mail, fax and voice broadcast
- Unlimited technical support with only 2 min. average wait time
- Online training, basic implementation and monthly upgrades included
|
Licensing & Setup: $4,697
Monthly Membership: $297/month (includes first 5 users)
|
Exact Software
Suited For: Companies
|
Customer-specific Reports and Statistics, Financial Management, Document Management, Integrated Portal Technology |
- Complete teamwork and rapid communication
between you, your customers, business partners, suppliers and vendors through integrated portals.
- Secure logins that provide immediate access to all
customer activity from anywhere, at anytime,
worldwide.
- Recognition of customer problems or issues before
they happen.
- Centralized, detailed view of each customer,
including workflow, financial transactions and
support issues.
- Ability of customers and partners to actively and
privately manage their own accounts.
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