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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Infusion Software

Suited For: Small, Mid-size Companies

Marketing Automation, Sales Force Automation, Contact Management, Complete Email Management, Email Deliverability Assurance Programs, Integrated Shopping Cart, Automatic Credit Cart Processing, Powerful List Management, Lead Generation Web Forms, Online Sale Forms, Billing & Accounting, Affiliate Tracking, Calendaring & Tasks, Company File Box, Individual & Company Templates, Flexible Reporting
  • Complete all-in-one hosted solution for small businesses
  • Auto-pilot marketing including email, direct mail, fax and voice broadcast
  • Unlimited technical support with only 2 min. average wait time
  • Online training, basic implementation and monthly upgrades included
Licensing & Setup: $4,697 Monthly Membership: $297/month (includes first 5 users)
Dataforce CRM

Suited For: Companies
New Lead Reporter, Opportunity Reporter, Marketing Reporter, Lifecycle Reporter, Opportunity Workbenches, Forecasting, Change Management, Commission and POS, Change Management, Outlook Integration, Mobile Support, Sales Team Management, Sales Force Automation, VOIP Click to Call, Full Integrated Quoting, Integrated Pipeline and Forecast Management, Lead, Opportunity and Customer Management, Marketing Management, Case Management, Activity and Calendar Management, DataForceOne Visual Studio tools, Flexible Dashboards, Administration Tools, Professional Services, Customization, Full phone support during business hours, Unlimited Online and Email Support, Access to How do I...? Forums
  • Fast Speed to Deploy to Fast ROI for Your CRM Software
  • More Flexible to Meet Your Company Needs
  • Customizable CRM Software to Boost User Adoption
  • Powerful user friendly reporting to give you views into all aspects of your business
Bronze on-demand - $39 per user per month Silver on-demand - $65 per user per month Silver CRM in a box - $399 per user per year Gold on-demand - $99 per user per month Gold CRM in a box - $599 per user per year