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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Infusion Software

Suited For: Small, Mid-size Companies

Marketing Automation, Sales Force Automation, Contact Management, Complete Email Management, Email Deliverability Assurance Programs, Integrated Shopping Cart, Automatic Credit Cart Processing, Powerful List Management, Lead Generation Web Forms, Online Sale Forms, Billing & Accounting, Affiliate Tracking, Calendaring & Tasks, Company File Box, Individual & Company Templates, Flexible Reporting
  • Complete all-in-one hosted solution for small businesses
  • Auto-pilot marketing including email, direct mail, fax and voice broadcast
  • Unlimited technical support with only 2 min. average wait time
  • Online training, basic implementation and monthly upgrades included
Licensing & Setup: $4,697 Monthly Membership: $297/month (includes first 5 users)
Ardexus

Suited For: Companies
Customer Relationship Management, Marketing Automation, Sales Automation, Service Automation, MODE Reporter
  • Winner of ISM'S Top 15 CRM Award
  • CRM solution is targeted at mid-market companies
  • Full-function CRM suite with modules supporting Sales, Marketing , and Service fucntions.
  • Integrates sales methodology with SFA and that supports the full customer lifecycle with applications for marketing and customer service and support
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