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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Infusion Software

Suited For: Small, Mid-size Companies

Marketing Automation, Sales Force Automation, Contact Management, Complete Email Management, Email Deliverability Assurance Programs, Integrated Shopping Cart, Automatic Credit Cart Processing, Powerful List Management, Lead Generation Web Forms, Online Sale Forms, Billing & Accounting, Affiliate Tracking, Calendaring & Tasks, Company File Box, Individual & Company Templates, Flexible Reporting
  • Complete all-in-one hosted solution for small businesses
  • Auto-pilot marketing including email, direct mail, fax and voice broadcast
  • Unlimited technical support with only 2 min. average wait time
  • Online training, basic implementation and monthly upgrades included
Licensing & Setup: $4,697 Monthly Membership: $297/month (includes first 5 users)
ACCPAC

Suited For: Companies
Sales Automation, Marketing Automation, Customer Care, Microsoft Outlook Integration, Wireless PDA Access, Offline Synchronization
  • Accpac's end-to-end product line includes applications for accounting, CRM, human resources, warehouse management, manufacturing and point-of-sale.
  • ACCPAC CRM is already integrated with the other ACCPAC software solutions.
  • Focus on serving mid-size companies with affordable pricing.
  • Offers both hosted and on-premise software
Per user costs start at $995