     
| |
Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Appshore
Suited For: Companies
|
Contact Management, Sales Force Automation, Customer Relationship Management, Marketing Automation, Document Management
|
- Extremely affordable hosted CRM that provides core CRM capabilities
- Suited for small business who need robust CRM functionality at a reasonable price
- Premium Edition provides all the features of Professional plus email campaign management, full customization, shared calendars, and a language translation table for localization of the program for non-English speaking users
|
AppShore pricing: Starts at $14 per user per month for Professional Edition, $24 per user per month for Premium Edition |
CSG Systems
Suited For: Companies
|
Marketing Solutions, Billing & Payments, Customer Care, Order Management, Workforce Management, Statement and Output Services
|
- Specializes in providing billing, customer care and order management solutions.
- CRM solutions targeted for cable television, direct broadcast satellite, high speed internet, digital voice and voice services, and IP services providers
- Focus on serving mid-size companies
|
N/A
|
| |
