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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Avidian
Suited For: Small, Mid-size Companies
|
Create and Manage Contacts in Outlook, Manage Sales Opportunities in Outlook, Track incoming and outgoing Email, Send Personalized Group Emails, Customize Opportunities for your Business, Create and customize reports, Share Sales data via Email or Peer-to-Peer, Share data through central Server, Centralize Reporting for your Team, Automate follow-ups with Sales Assistant, Automate Workflow Activities, Advanced User Permissions |
- Complete Contact and Sales Management in Microsoft Outlook
- Attractively priced for small business
- Intuitive and familiar UI based on Microsoft Outlook
- Server edition available for central data sharing
|
Starting at $149/user
|
eGain
Suited For: Mid-size, Large Companies
|
Web self-service, Email management, Chat and cobrowsing, Phonecall tracking, Knowledge management, Collaboration with experts, Interactive business processes, Email campaigns, Notifications, Web surveys
|
- eGain Service™ 7 receives #1 rating in Bull's Eye research report overall as well as in knowledge management, architecture, and analytics categories
- Specializes in provider email management & customer service solutions
- Focus on serving mid-size and large companies
|
N/A
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