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	<title>CRM Software Comparison Blog</title>
	<link>http://www.comparecrm.com/crm-blog</link>
	<description>Bringing You the Latest News on CRM</description>
	<lastBuildDate>Wed, 18 Nov 2009 17:18:17 +0000</lastBuildDate>
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		<title>StayinFront Announces Rapid Adoption of New On Demand CRM</title>
		<description><![CDATA[<p>StayinFront EdgeRx generates immediate interest among top companies</p>
<p> FAIRFIELD, N.J. (October 26, 2009) – StayinFront, Inc.‚ a leading global provider of CRM and decision support solutions, announced today that they have reached agreements with two leading biopharma companies to deploy StayinFront EdgeRx. Announced only recently, StayinFront EdgeRx is the new On Demand CRM and analytics solution that offers superior functionality and performance from a company that has been delivering cutting edge CRM solutions to the industry for 20 years.</p>
<p>“The ability to rapidly deploy a feature rich solution, rely on a single partner for experienced support and deliver aggressive pricing are all contributing factors to this product’s strong start, ” commented Ken Arbadji, VP of Sales for StayinFront U.S. “It was important to deliver a unique SaaS product with various professional support options to a somewhat cluttered marketplace,” continued Arbadji.</p>
<p>StayinFront EdgeRx can be accessed online or offline and offers a single system that accommodates multiple roles such as primary care, specialty care, institutional sales and medical science liaisons (MSLs). The system is highly scalable and includes key features such as targeting, call reporting, sample inventory management, electronic signature capture, state expense tracking, KOL management, Google maps and integrated analytics. System administrators are provided with tools that make changes easy and reduce ongoing cost of ownership.</p>
<p>StayinFront continues to be a premier partner to the world’s top pharmaceutical and biotech companies and offers something few on-demand CRM vendors can – single-vendor accountability. StayinFront can provide the entire solution, from software and data to infrastructure and support services utilizing its global pool of trained and experienced in-house life science professionals.</p>
<p>For more details about StayinFront EdgeRx or to experience an online demonstration, please visit stayinfront.com.
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		<link>http://www.comparecrm.com/crm-blog/2009/11/18/stayinfront-announces-rapid-adoption-of-new-on-demand-crm/</link>
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		<title>LEADING U.K.-BASED TELECOMMUNICATIONS AND UTILITY FIRM EXPANDS DEPLOYMENT OF STAYINFRONT CRM ACROSS EUROPEAN OPERATIONS</title>
		<description><![CDATA[<p>Euphony Communications Integrates StayinFront CRM 11 into Sales, Customer Service and Financial Systems</p>
<p> LONDON (22 October 2009) – StayinFront, Inc., a leading global provider of CRM and decision support solutions, announced today that Euphony Communications, a well-established telecommunications leader, has fully deployed the latest version of it’s flagship product, StayinFront CRM 11 across their European offices. </p>
<p>Euphony initially launched StayinFront CRM 11 in its Benelux operations. Building on that success, including the pace at which the solution supported the varied business requirements and organizational growth across their range of services, Euphony has adopted StayinFront CRM 11 as the platform for sales and customer service management throughout their operations.</p>
<p>Euphony’s core business is the resale of land line (CPS) telephony, Internet access (dial-up and ADSL), pre- and post-paid mobile, and energy services, such as gas and electricity. The company focuses on residential consumers and the small business sector with highly configurable products across eight European countries: Ireland, U.K., Belgium, Netherlands, Germany, Spain, Portugal and the Czech Republic.</p>
<p>To fully leverage the application across the enterprise, StayinFront CRM 11 has been integrated with Euphony’s back-office systems that manage provisioning, billing and finance.</p>
<p>“Euphony benefits from StayinFront CRM 11’s flexible, uniquely layered architecture that allows a business model to be created once and deployed across multiple platforms in an enterprise.  StayinFront CRM 11 also combines CRM and analytics into one powerful system that makes all critical business intelligence data readily accessible, without the monetary investment and time requirements of configuration,” commented Nigel Huxtable, vice president, Sales EMEA of StayinFront.  “We are pleased to expand the relationship with Euphony and broaden the implementation of StayinFront CRM11 across their European ventures.”</p>
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		<link>http://www.comparecrm.com/crm-blog/2009/11/18/leading-uk-based-telecommunications-and-utility-firm-expands-deployment-of-stayinfront-crm-across-european-operations/</link>
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		<title>GLOBAL PHARMACEUTICAL LEADER EXPANDS RELATIONSHIP WITH STAYINFRONT</title>
		<description><![CDATA[<p> Top Tier Pharma Signs Global License And Support Agreement To Bring Stayinfront CRM To Local Affiliates Around The World</p>
<p> FAIRFIELD, NJ (January 23, 2009) - StayinFront, Inc., a leading global provider of enterprise-wide customer relationship management (CRM) applications, decision support tools, data services, sample inventory management solutions and eBusiness systems, today announced an expanded relationship with a renowned European-based pharmaceutical company. The global pharmaceutical leader has signed a multi-year, global agreement with StayinFront to bring StayinFront CRM to their various subsidiaries and affiliates around the world. </p>
<p>This company’s affiliates have over 6,000 users in more than 30 countries who have adopted StayinFront CRM.  As part of the new license agreement, through a number of offices, StayinFront will provide global 24/7 support, as well as technical services to enable self-deployment and offer maximum leverage of the StayinFront CRM solution throughout the world. .</p>
<p>Thomas Buckley, CEO for StayinFront, said, “We’re very pleased to expand this relationship and extend StayinFront CRM to other local affiliates. This agreement demonstrates our ability to partner with top tier global pharmaceutical companies and deliver and support solutions around the globe in multiple languages. Through our industry specific solutions – such as StayinFront Pharma – we address highly specific customer management requirements. Additionally, our unique product architecture enables cost effective regional solutions that can be rapidly and easily configured by clients to address specific business processes, making it an ideal system for global companies looking for competitive advantages in today’s environment.”</p>
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		<link>http://www.comparecrm.com/crm-blog/2009/11/18/global-pharmaceutical-leader-expands-relationship-with-stayinfront/</link>
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		<title>STAYINFRONT CRM AMONG ISM TOP 15 CRM SOLUTIONS</title>
		<description><![CDATA[<p>StayinFront CRM in Top Ranking for Fifth Consecutive Year</p>
<p> FAIRFIELD, NJ (April 14, 2009) – StayinFront, Inc., a global provider of enterprise-wide customer relationship management (CRM) applications, decision support tools, data services, sample inventory management solutions and eBusiness systems, announced today that StayinFront CRM was selected by ISM Inc., Social Media, Customer Relationship Management (CRM) and Contact Center strategic advisors, as a Top 15 CRM Small &amp; Medium Business Software Award winner for 2009. This is the fifth consecutive year that ISM has selected StayinFront CRM to its Top 15 Award list.</p>
<p>“The winners of the 2009 Top 15 continue to raise the bar for the CRM community with significant advancements in both functionality and connectibility. Mobile access as well as Social Media are of increased importance to sales and marketing professionals and their always-on, always-connected Digital Clients,” said Barton Goldenberg, president, ISM.</p>
<p>StayinFront CRM was chosen after intensive testing by the ISM Software Lab at its Bethesda, Maryland-based headquarters.  Each package was rated according to 217 selection criteria, including 102 business functions, 51 technical features, 36 implementation capabilities, 11 real time criteria, and 17 user-support features.</p>
<p>“StayinFront is to be praised for obtaining the Top 15 honor as ISM’s software selection process is strenuous and comprehensive,” said Goldenberg. “StayinFront is a leader in the CRM industry.”</p>
<p>The Top 15 selections are featured in ISM’s 17th edition of The Guide to CRM Automation and in a Top 15 CD available at (<a href="http://www.ismguide.com">www.ismguide.com</a>).
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		<link>http://www.comparecrm.com/crm-blog/2009/11/18/stayinfront-crm-among-ism-top-15-crm-solutions/</link>
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		<title>STAYINFRONT ADDS ON-DEMAND CRM OPTION FOR LIFE SCIENCES</title>
		<description><![CDATA[<p> StayinFront EdgeRx Delivers Industry-Specific, On-Demand CRM for Pharmaceutical and Biotech Companies</p>
<p> FAIRFIELD, NJ (September 30, 2009) – StayinFront, Inc., a leading global provider of CRM and decision support solutions, announced today the introduction of StayinFront EdgeRx, a new On-Demand CRM and analytics solution developed specifically for Pharmaceutical and Biotech companies. </p>
<p>StayinFront EdgeRx draws on StayinFront’s 20 years of industry leadership in driving innovative life sciences CRM technology. By extending that expertise to on-demand solutions, pharmaceutical and biotech companies can now benefit from an offering that is rich in functionality, fast to deploy, agile in the field and complete with uncompromised analytics.</p>
<p>StayinFront EdgeRx helps field sales teams more effectively manage their territories and sales managers to measure, respond and coach their teams for improved productivity and overall results. The StayinFront EdgeRx product also includes comprehensive hosting services, automatic upgrades, web-based training and the option to add support services such as help desk and hardware asset management.</p>
<p>StayinFront EdgeRx can be accessed by users online or offline and unlike basic browser applications, it works, looks and performs like a desktop application offering superior user experience and performance. Key features include targeting, call tracking, sample inventory management, electronic signature capture, state expense capture, Google maps and integrated analytics.</p>
<p>“CRM for pharmaceutical and biotech companies just got easier. StayinFront EdgeRx offers the ability to deploy a new CRM system rapidly, reduce costs and still provide sales and marketing teams with the tools they need to drive market share. We have streamlined implementation and speed-to-deployment without compromising the critical biopharma functionality our customers rely on. StayinFront EdgeRx is a fantastic value,” said Ken Arbadji, VP of Sales for StayinFront US.</p>
<p>Dale Hagemeyer, Managing Vice President - Gartner Industry Advisory Services added,“We’re seeing that one size doesn’t fit all for global pharmas and that often a combination of on-premise and SaaS provides the greatest value across the various markets. Greater flexibility is also super-critical as the kind of customization done 2-3 years ago is rarely done or even necessary with some of the latest tools. Similarly, the role of “software vendor only” is giving way to new support service models that combine the ability to tailor specialized and tiered support services backed by deep industry expertise.”</p>
<p>StayinFront EdgeRx is a single system that is highly scalable and accommodates multiple roles such as primary care, specialty care, key opinion leaders, medical science liaisons and institutional sales. The system also allows administrators to easily make changes, saving time and money in IT supervision and maintenance.</p>
<p>StayinFront has been a trusted partner to the world’s top pharmaceutical and biotech companies and offers something few on-demand CRM vendors can – single-vendor accountability. StayinFront can provide the entire solution, from software to infrastructure to support services with the assurance of trained and experienced in-house life science professionals.</p>
<p>For more details about StayinFront EdgeRx or to experience an online demonstration, please visit stayinfront.com.</p>
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		<link>http://www.comparecrm.com/crm-blog/2009/11/18/stayinfront-adds-on-demand-crm-option-for-life-sciences-2/</link>
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		<title>STAYINFRONT ADDS ON-DEMAND CRM OPTION FOR LIFE SCIENCES</title>
		<description><![CDATA[<p>StayinFront EdgeRx Delivers Industry-Specific, On-Demand CRM for Pharmaceutical and Biotech Companies</p>
<p> FAIRFIELD, NJ (September 30, 2009) – StayinFront, Inc., a leading global provider of CRM and decision support solutions, announced today the introduction of StayinFront EdgeRx, a new On-Demand CRM and analytics solution developed specifically for Pharmaceutical and Biotech companies. </p>
<p>StayinFront EdgeRx draws on StayinFront’s 20 years of industry leadership in driving innovative life sciences CRM technology. By extending that expertise to on-demand solutions, pharmaceutical and biotech companies can now benefit from an offering that is rich in functionality, fast to deploy, agile in the field and complete with uncompromised analytics.</p>
<p>StayinFront EdgeRx helps field sales teams more effectively manage their territories and sales managers to measure, respond and coach their teams for improved productivity and overall results. The StayinFront EdgeRx product also includes comprehensive hosting services, automatic upgrades, web-based training and the option to add support services such as help desk and hardware asset management.</p>
<p>StayinFront EdgeRx can be accessed by users online or offline and unlike basic browser applications, it works, looks and performs like a desktop application offering superior user experience and performance. Key features include targeting, call tracking, sample inventory management, electronic signature capture, state expense capture, Google maps and integrated analytics.</p>
<p>“CRM for pharmaceutical and biotech companies just got easier. StayinFront EdgeRx offers the ability to deploy a new CRM system rapidly, reduce costs and still provide sales and marketing teams with the tools they need to drive market share. We have streamlined implementation and speed-to-deployment without compromising the critical biopharma functionality our customers rely on. StayinFront EdgeRx is a fantastic value,” said Ken Arbadji, VP of Sales for StayinFront US.</p>
<p>Dale Hagemeyer, Managing Vice President - Gartner Industry Advisory Services added,“We’re seeing that one size doesn’t fit all for global pharmas and that often a combination of on-premise and SaaS provides the greatest value across the various markets. Greater flexibility is also super-critical as the kind of customization done 2-3 years ago is rarely done or even necessary with some of the latest tools. Similarly, the role of “software vendor only” is giving way to new support service models that combine the ability to tailor specialized and tiered support services backed by deep industry expertise.”</p>
<p>StayinFront EdgeRx is a single system that is highly scalable and accommodates multiple roles such as primary care, specialty care, key opinion leaders, medical science liaisons and institutional sales. The system also allows administrators to easily make changes, saving time and money in IT supervision and maintenance.</p>
<p>StayinFront has been a trusted partner to the world’s top pharmaceutical and biotech companies and offers something few on-demand CRM vendors can – single-vendor accountability. StayinFront can provide the entire solution, from software to infrastructure to support services with the assurance of trained and experienced in-house life science professionals.</p>
<p>For more details about StayinFront EdgeRx or to experience an online demonstration, please visit stayinfront.com.</p>
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		<link>http://www.comparecrm.com/crm-blog/2009/11/18/stayinfront-adds-on-demand-crm-option-for-life-sciences/</link>
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		<title>KIMBERLY-CLARK SELECTS STAYINFRONT CRM SOLUTION TO IMPROVE EFFECTIVENESS</title>
		<description><![CDATA[<p>
 SYDNEY, 18 December 2008 – StayinFront, Inc., a global provider of enterprise customer relationship management (CRM) applications, decision support tools, data services and eBusiness systems, today announced it has secured the contract to develop, implement and support a CRM solution for Kimberly-Clark.</p>
<p>One of the world’s largest producers of health and hygiene products ranging from nappies, tissues and paper towels through to surgical gowns and face masks, Kimberly-Clark (NYSE: KMB) chose the StayinFront CRM Consumer Goods solution for its leading functionality, reporting capabilities, scalability and ease of use.</p>
<p>Kimberly-Clark will leverage the StayinFront Consumer Goods solution to streamline business processes, improve visibility into customer tracking and reporting, optimise order placement and fulfilment and reduce administrative efforts. StayinFront CRM Consumer Goods provides a rich base of CRM functionality to meet Kimberly-Clark’s requirements.</p>
<p>“StayinFront gives us the best of both worlds,” said Kimberly-Clark National Field Activation Manager, Craig Chiplin.  “Not only do we have the ability to create a core solution which exactly matches our business processes and can be rolled out across the Asia Pacific region, but we retain the flexibility to tailor our approach for the different markets in order to better meet the varying needs of our customers.”</p>
<p>StayinFront’s Managing Director, Tim Selfridge, said StayinFront’s proven track record in delivering CRM solutions globally to many of the world’s top consumer goods, life sciences and business organisations, along with its ability to offer low deployment and support costs, was key to its selection.  Deploying StayinFront CRM was the best choice for scalability and providing support through strong local presence and global capability.</p>
<p>“We are delighted to have the opportunity to partner with a progressive and customer-focused company like Kimberly-Clark and to support its goals for growth and increased effectiveness,” he said.</p>
<p>“With over a decade of experience in working with consumer goods companies globally, StayinFront will deliver Kimberly-Clark a CRM system capable of supporting a multi-function call centre and mobile field force with full integration to the company’s ERP and distribution systems.”
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		<link>http://www.comparecrm.com/crm-blog/2009/11/18/kimberly-clark-selects-stayinfront-crm-solution-to-improve-effectiveness/</link>
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		<title>STAYINFRONT INCLUDED IN ANALYST CONSUMER GOODS REPORT</title>
		<description><![CDATA[<p>Sales Force Automation Report Evaluates Vendors and Trends in the Consumer Goods Industry</p>
<p> FAIRFIELD, NJ (December 9, 2008) – StayinFront, Inc., a global provider of enterprise-wide customer relationship management (CRM) applications, decision support tools, data services, and eBusiness systems, today announced that it was rated ‘Positive’ in Gartner’s November 2008 MarketScope for Sales Force Automation in the Consumer Goods Industry*.</p>
<p>The criterion for inclusion is at least $5 million in consumer goods sales force automation revenue specific to one or more five key sales processes.</p>
<p>“We are honored to have been evaluated in this year’s MarketScope for Sales Force Automation in the Consumer Goods Industry report,” said Thomas R. Buckley, CEO, StayinFront.  He continued, “Our expanding presence in the consumer goods sector includes engagements with many of the world’s leading consumer goods companies, such as Advantage Sales and Marketing, Pernod-Ricard, Kimberly-Clark and McKee Foods, among others.  These organizations are benefiting from StayinFront CRM’s flexible architecture and rich industry-specific features.”</p>
<p>StayinFront Consumer Goods is a cost-effective, flexible solution for sales force automation and enables companies to leverage their field force investment to enhance account selling and retail execution. With actionable Analytics, StayinFront Consumer Goods provides management teams with visibility at the retail level, enabling real-time review and action.</p>
<p>*The MarketScope is copyrighted 2008 by Gartner, Inc. and is reused with permission. The MarketScope is an evaluation of a marketplace at and for a specific time period. It depicts Gartner&#8217;s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the MarketScope, and does not advise technology users to select only those vendors with the highest rating. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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		<link>http://www.comparecrm.com/crm-blog/2009/11/18/stayinfront-included-in-analyst-consumer-goods-report/</link>
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		<title>ACCESS INTERNATIONAL ADVISORS UPGRADES TO LATEST VERSION OF STAYINFRONT CRM</title>
		<description><![CDATA[<p>LONDON (November 17, 2008) – StayinFront, Inc., a global provider of enterprise-wide customer relationship management (CRM) applications, decision support tools, data services and eBusiness systems, today announced that existing client Access International Advisors (AIA), who specialize in managing hedged and structured investment portfolios, has chosen to upgrade to the latest version of StayinFront CRM.</p>
<p>A client since 2001, AIA originally selected StayinFront CRM because the system could best fit their business accurately, while providing reliable hosting of the application. Tancrede Queval, Chief Administrative Officer, AIA, observed, “As our business needs have grown, the functionality and configurability of StayinFront CRM has kept pace. As a result, we’ve been able to confidently rely on StayinFront as a trusted partner that stays in lockstep with our organization.”</p>
<p>With the latest version of StayinFront CRM, AIA is gaining the benefit of its highly configurable, uniquely layered architecture, coupled with the latest Microsoft .NET framework that allows a business model to be created once and deployed across multiple platforms in the enterprise. StayinFront CRM 11 also combines CRM and analytics into one powerful system that makes critical business intelligence data readily accessible without the high cost of configuration usually associated with business intelligence projects. StayinFront CRM 11 leverages Microsoft’s ‘Smart Client’ technology, providing the benefits of a Web application while maintaining the rich look and feel of a desktop application.</p>
<p>Queval commented, “StayinFront CRM provides AIA with a ’one‘ customer view allowing AIA internal and external users across Europe and the U.S. to effectively manage our customers. The StayinFront CRM interface with integrated analytics has allowed enhanced user adoption and access to critical customer information.”</p>
<p>“Fast moving organizations such as AIA need to know that their CRM solution is aligned with their business processes and customer information is readily available when and where they need it. StayinFront CRM 11 traverses all platforms across the enterprise – including Tablet PCs, mobile devices, LANs and WANs – giving customers like AIA optimal accessibility to their valuable customer data and reports,” said Nigel Huxtable, VP Sales EMEA of StayinFront.</p>
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		<link>http://www.comparecrm.com/crm-blog/2009/11/18/access-international-advisors-upgrades-to-latest-version-of-stayinfront-crm/</link>
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		<title>PROMIUS PHARMA L.L.C. DEPLOYS STAYINFRONT PHARMA</title>
		<description><![CDATA[<p>Newly formed division of India’s Dr. Reddy’s Laboratories Inc. Selects StayinFront in the U.S. to Deliver System to Support Field-Based Pharmaceutical Representatives</p>
<p> FAIRFIELD, NJ – November 13, 2008 – StayinFront, Inc., a leading global provider of enterprise-wide customer relationship management (CRM) applications, decision support tools, data services, sample inventory management solutions and eBusiness systems, today announced Promius Pharma L.L.C. has deployed StayinFront Pharma. Promius Pharma is a division of India’s Dr. Reddy’s Laboratories Inc. Dr. Reddy’s is a vertically integrated pharmaceutical company with a presence in over 100 countries, and one of the leading global generic pharmaceutical companies in the world. Promius Pharma operates as an independent unit promoting therapeutic dermatology products in the United States.</p>
<p>Promius Pharma deployed StayinFront’s flagship product, StayinFront Pharma, for the pharmaceutical sector. The StayinFront Pharma system delivers key functionality to support U.S. pharmaceutical representatives including sample inventory management, electronic signature capture and state expense tracking. The StayinFront system also tracks sales trends for key targeted prescribers. Promius selected StayinFront based on their extensive experience in delivering systems to support pharmaceutical companies in the U.S. and globally.</p>
<p>“Since we are starting this division essentially from scratch, we had many key decisions to make to ensure our business hits the ground running. We are very comfortable with the StayinFront solution and their expertise in the pharmaceutical industry. This was an easy decision for us and we feel this tool will benefit our sales team greatly,” said Harry Murtaugh, Director of Sales Operations, Promius Pharma.</p>
<p>“We are pleased to have the opportunity to work with Promius Pharma and expect our StayinFront Pharma product will allow their sales organization to more effectively manage their territories,” said Ken Arbadji, StayinFront’s Vice President of Sales.</p>
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		<link>http://www.comparecrm.com/crm-blog/2009/11/18/promius-pharma-llc-deploys-stayinfront-pharma/</link>
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