Talisma launches Next Generation Sales Force Automation Solution

~ A comprehensive sales weapon for productivity enhancement ~ Bangalore, India – January 22, 2009 – Talisma Corporation Pvt. Ltd., a leading provider of Customer Relationship Management (CRM) solutions, announced today the availability of their next generation Sales Force Automation Solution that allows businesses to automate their sales processes with sales tools that drive company [...]

Talisma launches Solution for the Government Vertical

~ Essential Solutions for Citizen facing Government Agencies ~ Bangalore, India – April 27, 2009 – Talisma Corporation Pvt. Ltd., a leading provider of Customer Relationship Management (CRM) solutions, announced today the availability of their Citizen Relationship Management solution that allows Government agencies to implement public facing mechanisms that provide the right information, to the [...]

Campus Management to integrate and expand leading Customer Relationship Management software platform

Boca Raton, Florida – November 14, 2008 – Campus Management Corp. and nGenera Corporation jointly announced today that Campus Management has acquired nGenera’s Talisma CRM (Customer Relationship Management) line of business. Assets include the Talisma CRM software product suite, the Talisma Higher Education business unit based in Bellevue WA, and Talisma Corporation Private Ltd. in [...]

Talisma Offers Free Webinar with CRM Magazine: Five Tips to Exceptional Service in Tough Economic Times

Webinar to focus on increasing contact center productivity & generating revenue Bellevue, WA – October 28, 2008 – Talisma® Corporation (www.talisma.com), an nGenera company and the leading Customer Interaction Management (CIM) software solution provider, today announced a free Webinar sponsored by CRM Magazine: Five Tips to Exceptional Service in Tough Economic Times. The live one-hour [...]

Talisma Announces Participation in SSPA’s Services Leadership Conference

Las Vegas event to showcase best practices and leadership in service Bellevue, WA, October 14, 2008 — Talisma® Corporation (www.talisma.com), an nGenera company and the leading Customer Interaction Management (CIM) software solution provider, today announced it will be exhibiting during SSPA’s Services Leadership Conference at booth number 78. The company will be showcasing its latest [...]

Talisma Announces Participation in ICCM Canada 2008

Event to display latest in customer contact management Bellevue, WA, October 7, 2008 — Talisma® Corporation (www.talisma.com), an nGenera company and the leading Customer Interaction Management (CIM) software solution provider, today announced it will be exhibiting and participating as a Silver Sponsor during ICCM Canada 2008 at booth number 407. The company will be showcasing [...]

Talisma Announces Upgrade to Customer Interaction Management Channels

Release 8.1 Adds Sophisticated Capabilities to Chat, Email and Reporting Bellevue, WA, September 8, 2008 — Talisma® Corporation (www.talisma.com), an nGenera company and the leading Customer Interaction Management (CIM) software solution provider, today announced availability of version 8.1 of their multi channel solutions. This release adds sophisticated capabilities to Talisma Chat, Talisma Email and reporting. [...]

Gen Y Propels Need for Online Service Technologies & Talent

Tammy Erickson, Award Winning Author, Examines Issues in August 26 Webinar Bellevue, WA, August 19, 2008 — Talisma® Corporation (www.talisma.com), an nGenera company and the leading Customer Interaction Management (CIM) software solution provider, today announced they will present a webinar on August 26, at 11:00am PST entitled Online Service for Gen Y: Technology and Talent [...]

Advanced Search Capability Added to Talisma Knowledgebase Release 8.1

Enhancements Dramatically Improve Service Quality Bellevue, WA, August 18, 2008 — Talisma® Corporation (www.talisma.com), an nGenera company and the leading Customer Interaction Management (CIM) software solution provider, today announced version 8.1 of the Talisma Knowledgebase with major enhancements to search capabilities. The new functionality dramatically improves service quality by providing powerful search technology to contact [...]

Talisma Email and Answer Product Combo Addresses Volume Email Challenges

Product Combo Improves Customer Response Times and Agent Productivity Bellevue, WA – July 31, 2008 – Talisma® Corporation (www.talisma.com), an nGenera company and the leading Customer Interaction Management (CIM) software solution provider, today announced the combination of Talisma Email and Talisma Answer to address the market need for a solution that effectively manages and responds [...]