RightNow Wins Product of the Year Award from Internet Telephony Magazine

Bozeman, MONT. (March 7, 2007) — RightNow(R) Technologies (NASDAQ: RNOW) today announced that RightNow Voice(TM) has received Internet Telephony Magazine’s 2006 Product of the Year Award. Editors selected RightNow Voice based on RightNow’s commitment to quality, innovation and excellence, while delivering a product that addresses real business needs.
RightNow Voice significantly improves the quality of the […]

RightNow Technologies to Webcast at Montgomery Technology Conference

Bozeman, MONT. (February 26, 2007) — RightNow(R) Technologies (NASDAQ: RNOW) today announced it will be presenting at the Montgomery Technology Conference in Santa Monica, CA on Tuesday March 6, 2007 at 2:00pm PT. A Webcast of the presentation will be available on the company’s investor relations website at http://www.shareholder.com/rnow/medialist.cfm.

RightNow Named a Leader in Independent Research Firm Midmarket CRM Evaluation

Bozeman, MONT. (February 23, 2007) — RightNow(R) Technologies (Nasdaq: RNOW) today announced it was named a leader in the Q1 2007 Forrester Wave(TM) report, Midmarket CRM Suites (February 2007). According to the report, “RightNow scores well in sales, service, marketing and analytics, making it more well-rounded than other choices on the market. The solution’s ability […]

RightNow Delivers RightNow 8

Bozeman, MONT. (February 22, 2007) — RightNow(R) Technologies (NASDAQ: RNOW) today announced that a number of clients – including Activision, Toshiba, Pearson Technology Center, 170 Systems and the Minnesota State Colleges and Universities system – are already taking advantage of RightNow 8, its new enterprise-class, on demand solution for service, sales and marketing. Built to […]

Publishing House John Wiley & Sons, INC., Uses RightNow to Increase Customer Satisfaction, Drive Revenue and Lower Costs

Bozeman, MONT. (February 14, 2007) — RightNow(R) Technologies (NASDAQ: RNOW) today announced that publisher John Wiley & Sons, Inc., is using the company’s next-generation customer relationship management (CRM) solutions to build long-term customer relationships, while cost-efficiently supporting highly diversified and continually expanding product and service lines.
“With RightNow, we can deliver an exceptional customer experience across […]

RightNow Announces Senior Appointments

Bozeman, MONT. (February 14, 2007) — RightNow(R) Technologies (NASDAQ: RNOW) today made two key personnel announcements designed to help extend the company’s leadership role in the next-generation, software as a service (SaaS) CRM market.
As RightNow continues to build market momentum, the company has appointed Laef Olson as chief information officer. Most recently, group vice president […]

HMC Uses RightNow Across 50 Countries to Provide Premium Hotels with Exceptional Customer Experiences

Leading Provider of Customer Loyalty Programs for the Hospitality Industry Delivers Top-Tier Service with RightNow Solutions
Bozeman, MONT. (February 6, 2007) — RightNow(R) Technologies (NASDAQ: RNOW) today announced that Hospitality Marketing Concepts (HMC), a leading provider of customer loyalty programs for the hospitality industry, is using RightNow solutions in 50 countries and 10 languages. HMC uses […]

Independent Research Firm Cites RightNow as a Strong Performer in the Enterprise CRM Suites Market

Bozeman, MONT. (February 6, 2007) — RightNow(R) Technologies (NASDAQ: RNOW) today announced that it was among the select companies that Forrester Research invited to participate in its Q1 2007 Forrester Wave™ report, Enterprise CRM Suites (February 2007). In this evaluation, RightNow was cited as a strong performer, offering “strength in the core CRM functionalities of […]

First SaaS provider to offer integrated voice applications with enterprise customer service, marketing and sales solutions

First SaaS provider to offer integrated voice applications with enterprise customer service, marketing and sales solutions
Bozeman, MONT. (February 5, 2007) — RightNow(R) Technologies (NASDAQ: RNOW) today announced three new voice solutions: Web Click-To-Call Back, Voice Caller Information Delivery and Voice Outbound Survey. These voice-driven applications help organizations deliver superior customer experiences – while significantly reducing […]

RightNow Technologies Chairman and CEO to Keynote the Credit Suisse Disruptive Technology Conference on Thursday February 8, 2007

Bozeman, MONT. (February 5, 2007) — RightNow(R) technologies (NASDAQ: RNOW) today announced that Greg Gianforte, Chairman and CEO, will keynote the Credit Suisse Disruptive Technology Conference on Thursday, February 8, 2007, at 8:00 a.m. PT in San Francisco, CA.
Mr. Gianforte’s keynote, “The Year of the Consumer,” will describe the growing power of consumers and how […]