New Intuit QuickBase Version Enables Custom Workgroup Applications With Less Work

QuickBase Adds Dynamic Forms, New Charting and Packaged Application Updates
QuickBase, a division of Intuit Inc., announced improvements that make configuring and using QuickBase applications faster and easier than other software alternatives. QuickBase combines workflow, data, communication management functions in a flexible, Web-based solution that provides a wide array of powerful business management applications.
“QuickBase […]

Intuit Enhances QuickBase CRM-as-a-Service Entry

With more than one-third of the Fortune 100 tapping QuickBase for CRM, sales management and project management, Intuit thinks it has a winner on its hands.
Salesforce.com isn’t the only game in town when it comes to CRM-as-a-service. In a certain sense, it isn’t even the oldest. The former Siebel Systems Inc. launched its own ASP-oriented […]

Intuit’s upgraded QuickBase hastens competition with Microsoft, Google

New features include dynamic forms, dashboards and compatibility with Microsoft Project
June 20, 2006 (Computerworld) — Intuit Inc. announced today that it’s girding its QuickBase Web-hosted collaboration software to compete with offerings from Microsoft Corp. and software-as-a-service start-ups by adding new features such as easy-to-build dynamic forms and dashboards and compatibility with Microsoft Project management software.
Best-known […]

SaaS Moves From Niche To Disruptive Technology

Software-as-a-service applications from Google, Yahoo, and Salesforce.com are driving change in architecture, appearance and business model of enterprise applications, turning the sector from a niche into a multi-billion dollar market. But the business model isn’t without its challenges.
Calling the trend a “disruptive phenomenon,” Merrill Lynch & Co. analyst Kash Rangan said in a report released […]

Squeezing the Best Value out of CRM, Part 2

One mistake too many companies make is to reserve the majority of a project’s budget for license fees and implementation. When that happens, other expenditures — such as support for new users, training and changing the use of a system to meet new corporate needs — tend to be
Choosing the right system in the first […]

Parature Goes Back to School by Donating Supplies to Washington DC Classrooms

MCLEAN, VA, - September 26, 2005 - Parature, the leading provider of award winning, on demand customer support software, marked the beginning of the school year with their First Annual School Supply Drive. In the weeks leading up to the school year, company employees donated hundreds of dollars worth of supplies for students and teachers […]

Novatix Corporation Implements Parature’s Customer Support Solution as Part of the Company’s Groundwork

MCLEAN, VA - 09/19/2005 - Parature, providers of award winning, on demand customer support software, announced today Novatix Corporation, a provider of endpoint security software, has implemented Parature’s Customer Support Solution as one of the primary steps for building out their customer support department. Having had previous experience with Parature’s Customer Support Solution, Novatix’s CEO […]

Graphic Card Giant ATI Technologies Inc. Achieves 99.6% Customer Support Self-Service Rate with Parature

MCLEAN, VA, - August 31, 2005 - Parature, the leading provider of award winning, on demand customer support software, announced that ATI Technologies Inc. (Nasdaq: ATYT), the global leader for discrete PC graphics, has successfully deployed Parature’s Enterprise Edition to service their 6 million global customer base. ATI has implemented Parature’s solution worldwide to manage […]

October 23rd – 25th at the Key Bridge Marriott, and will be host to the latest in on demand support technology, numerous networking

opportunities, and leading industry keynote speakers Jeff Tarter, Executive Director of The Association of Support Professionals and Kirk Weisler, a well known speaker and author.
“We are fortunate to have both Jeff and Kirk, two experienced industry speakers, joining us at this year’s ParaFest,” stated Cynthia Ogle, Vice President of Marketing at Parature. “The Association of […]

DoxTek Selects Parature’s Customer Support Solution over Magic Solutions and BMC Remedy

MCLEAN, VA, August 1, 2005 - Parature, providers of award winning, on demand customer support software, announced today that DoxTek, a Utah-based document imaging and scanning solutions company, has selected Parature’s Customer Support Solution. Having utilized an in-house ticketing system up to this point, DoxTek realized the heavy costs that would be associated in expanding […]