Parature Names Gary McNeil Vice President of Marketing

Eighteen-year marketing veteran brings strong track record of revenue growth and innovative marketing 
VIENNA, VA – February 28, 2007 – Parature, the market leader in on-demand customer support software, today announced the appointment of Gary McNeil as Vice President of Marketing. Mr. McNeil will be responsible for all aspects of Parature marketing including branding, lead generation, […]

Parature to Provide On Demand Customer Support Solution for WebEx Connect

Agreement Enables WebEx Connect Users to Easily Add On Demand Support Solution to Collaborative WorkspaceVIENNA, VA – January 16, 2007 - Parature, provider of award-winning, on demand customer support software, and WebEx (Nasdaq: WEBX), the leading provider of on demand applications for collaborative business on the web, have entered into an agreement to bring cost-effective, […]

Parature Announces 2007 Product Advisory Board

Customers share invaluable insight to enhance Internet-based customer support software
VIENNA, VA – December 12, 2006 - Parature, provider of award-winning, on demand customer support software, announced today the company’s 2007 product advisory board, a select group of Parature clients who contribute to the company’s continuous innovation by providing valuable feedback and suggestions on its solutions. […]

Parature CEO to Keynote Northern Virginia Technology Council ‘Meet the Capital Players’ Event

Duke Chung to Discuss How Parature Evolved from Dorm Room to Boardroom
VIENNA, VA – December 6, 2006 - Parature, provider of award-winning, on demand customer support software, announced today that co-founder and CEO Duke Chung will be a keynote speaker at the Northern Virginia Technology Council (NVTC) Meet the Capital Players event, From Dorm Room […]

Caselle Provides Service to Government Agencies with Parature Customer Support Solution

Online Support Portal, Surveys, Knowledge Base Play Key Role in Positive Customer Experience
VIENNA, VA – November 27, 2006 - Parature, provider of award-winning, on demand customer support software, announced today that Caselle, leading government accounting software provider, has incorporated client self-service and is managing their service quality levels through Parature’s Customer Support Solution. “Parature has […]

Parature Wins ‘Outstanding Website’ WebAward from Web Marketing Association

Corporate website honored during international competition for creativity, design, and support capabilities
VIENNA, VA – November 15, 2007 - Parature, provider of award-winning, on demand customer support software, announced today that the company has been honored by the Web Marketing Association (WMA) with an ‘Outstanding Website’ award in the software industry category during its 10th annual […]

Parature Names David King Vice President of Sales

Twelve-year technology sales veteran brings strong track record of revenue growth

VIENNA, VA – October 25, 2006 - Parature, provider of award-winning, on demand customer support software, announced today the appointment of David King as Vice President of Sales. Mr. King will be responsible for accelerating Parature’s global sales initiatives, including both direct and channel sales […]

Parature Showcasing Campus Support Solution at Educause 2006 Conference

Easy-to-Use Software Powers 24×7 Assistance for Higher Education Students, Faculty and Staff
VIENNA, VA – September 21, 2006 - Parature, provider of award-winning, on-demand customer support software, announced today that the company will be showcasing its Campus Support Solution at the EDUCAUSE 2006 conference, being held October 9-12, 2006 in Dallas, Texas. In use at over […]

The Weather Channel Interactive Forecasts Customer Trends and Provides Proactive Support with Parature

Industry leader uses Customer Support Solution across seven departments, with more to come
VIENNA, VA – September 11, 2006 - Parature, provider of award-winning, on demand customer support software, announced today that The Weather Channel Interactive is leveraging Parature’s Customer Support Solution across seven departments to gain detailed insight into customer perceptions and behaviors, and provide […]

Parature Showcasing Customer Support Solution at Gartner CRM Summit

Easy-to-Use Software Powers 24×7 Customer Assistance via Multiple Channels

VIENNA, VA – August 29, 2006 - Parature, provider of award-winning, on demand customer support software, announced today that the company will be showcasing its Customer Support Solution at the Gartner Customer Relationship Management Summit, being hosted September 11-13, 2006 at the Chicago Hilton and Towers hotel […]