SupportSoft Signs Definitive Agreement to Sell Enterprise Software Related Assets to Consona Corporation

Acquisition Strengthens Consona’s Service and Support Automation Product Leadership INDIANAPOLIS, April 6, 2009—Consona Corporation, a privately held company jointly owned by Battery Ventures VI LP and Thoma Bravo and worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that it has [...]

Consona Launches New Blogs on Customer Service and CRM Technology

Industry Veterans and Consona CRM Executives Tom Millay and Tim Hines Open Blogs, Share Thoughts on the Customer Experience and CRM Technology. INDIANAPOLIS, March 12, 2009—Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced the availability of [...]

Canon Leadership Recognizes Consona Knowledge Management Deployment for Achieving Best-in-Class Customer Service

Canon ITS Receives 2008 CAPA Honor for Enabling Improved Customer Satisfaction and Achieving Substantial ROI INDIANAPOLIS, March 9, 2009—Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that the Canon Information Technology Services (Canon ITS) team was [...]

Consona Corporation Named to KMWorld’s “100 Companies that Matter in Knowledge Management”

Inclusion to Prestigious List Marks Seventh Straight Appearance for Consona’s Knowledge Management Solution (Formerly KNOVA) INDIANAPOLIS, February 23, 2009 – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that the it has been named by KMWorld, [...]

Consona™ Knowledge Management and Customer Management Solutions Honored with 2008 DM Review Innovative Solution Award and TMC Product of the Year Award

Consona KM and CRM Suite Receive Industry Recognition for Product Excellence and Innovation INDIANAPOLIS, January 27, 2009—Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that both its Consona Knowledge Management solution (formerly KNOVA) and Consona Customer [...]

Consona Corporation Launches New Consona™ CRM Web Site

New Web Site Follows Major Rebranding and New Product Announcements at Customer Conference INDIANAPOLIS, Jan. 21, 2009 – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced a Web site dedicated to its newly rebranded suite of [...]

Consona White Paper Outlines Customer Experience Management Focus for Successful CRM Initiatives

Ground-Breaking Approach to CRM Unifies Theory and Practice with Emphasis on Maximization of Customer Interaction and Comprehensive Systems Integration INDIANAPOLIS, November 3, 2008 – Consona Corporation, a leading provider of customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced the general availability of its white [...]

Combination of Onyx and KNOVA Launches Consona CRM and Creates First and Only Fully Integrated Operational and Collaborative CRM Offering

Combination of Onyx and KNOVA Launches Consona CRM and Creates First and Only Fully Integrated Operational and Collaborative CRM Offering INDIANAPOLIS — MAR. 14, 2007 — Consona Corporation (Consona, formerly known as M2M Holdings, Inc.), the privately held holding company jointly owned by Battery Ventures and Thoma Cressey Bravo, today announced it has closed on [...]

M2M Holdings Inc. Changes Name to Consona Corporation

New Name Better Reflects Vision Behind Company’s Growing Line of Cross-Industry ERP, Industry-Specific ERP, and CRM Software and Services INDIANAPOLIS, March 8, 2007 — After experiencing tremendous growth in 2006, the executive team at M2M Holdings Inc. decided a new name was needed to describe the unified vision behind its growing line of world-class enterprise [...]

Onyx Wins Sixth Award from Customer Inter@ction Solutions Magazine

Onyx Version 6.0 Wins 2006 Product of the Year Award INDIANAPOLIS & SEATTLE, Jan. 29, 2007 — Onyx Software Corporation (Onyx), a business unit of M2M Holdings Inc. and worldwide leader in customer relationship management (CRM) solutions for the enterprise, today announced its Onyx Version 6.0 (v6.0) CRM solution has been named a Product of [...]