KANA Receives Two Readers’ Choice Awards from KMWorld Magazine

KANA Recognized as a Market Leader in Email Management and Knowledge Management
MENLO PARK, Calif., January 10, 2007 – Kana Software, Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, today announced it has received two 2007 Readers’ Choice Awards from KMWorld magazine, garnering recognition in the technology areas of email management and knowledge management. […]

KANA Software Announces Preliminary Fourth Quarter 2006 Financial Results

Conference call to discuss results
MENLO PARK, Calif.– KANA Software, Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, today announced that the company expects total revenues for the fourth quarter of 2006 will be between $14.0 million and $14.2 million, an increase of approximately 23% year over year and 7% over the third quarter […]

KANA Capitalizes on Public Sector Demand for Multi-Channel Customer Service Solutions

Industry Veteran Steve Nesenblatt Joins KANA as Director of Federal Sales
MENLO PARK, Calif., December 20, 2006 – Kana Software, Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, today announced that the company is introducing its multi-channel customer service solutions to the federal government market. As part of this strategy, Steve Nesenblatt has joined […]

KANA Software Shares Begin Trading on the OTC Bulletin Board Under KANA.OB

MENLO PARK, Calif. – December 5, 2006 – KANA Software Inc. (OTCBB: KANA.OB, formerly Pinksheets: KANA.PK), a world leader in multi-channel customer service, today announced that its shares of common stock have begun trading on the OTC Bulletin Board (OTCBB) under the ticker symbol KANA.OB.
“The upgrade to the OTC Bulletin Board reflects the resumption of […]

KANA to Deliver a Seamless Customer Experience across Channels for The Carphone Warehouse

KANA IQ will Enable Europe’s Leading Independent Mobile Phone Retailer to Create a Single Source of Knowledge that Powers all Customer Interactions
MENLO PARK, Calif. – November 28, 2006 - KANA Software Inc. (PinkSheets: KANA), a world leader in multi-channel customer service, today announced that The Carphone Warehouse, the leading independent retailer of mobile phones and […]

KANA Named Customer Experience Innovator in SSPA’s First Annual Awards Program

KANA Response Live Product Honored for Revolutionizing Customer Service and Support
MENLO PARK, Calif. – Nov. 20, 2006 - KANA Software Inc. (PinkSheets: KANA.PK), a world leader in multi-channel customer service, today announced that it has been named a Recognized Innovator by the Service & Support Professionals Association (SSPA), the largest and most influential association for […]

KANA, Patricia Seybold Group and 1-800-FLOWERS.COM to Host KMWorld Webinar on Optimizing Contact Centers to Beat the Holiday Rush

MENLO PARK, Calif. – November 2, 2006 – KANA Software Inc. (PinkSheets: KANA.PK), a world leader in multi-channel customer service, today announced that it will participate in a live KMWorld Webcast on Tuesday, November 7, 2006 at 11:00 a.m. PST. Lead by KANA and featuring Patricia Seybold Group and KANA customer 1-800-FLOWERS.COM, the Webinar will […]

KANA Honored with Frost & Sullivan’s Prestigious 2006 Product Line Strategy Award

Multi-channel customer service leader recognized for major product initiatives, deep penetration in its installed base and license revenue growth
MENLO PARK, Calif. - October 31, 2006 - KANA Software Inc. (PinkSheets: KANA.PK), a world leader in multi-channel customer service, today announced that it was named the recipient of Frost & Sullivan’s 2006 Product Line Strategy Award […]

KANA Software Reports Third Quarter 2006 Financial Results

Company Positioned for Growth and Profitability, Continued Leadership in the Multi-Channel Customer Service Market
MENLO PARK, Calif. – October 31, 2006, KANA Software, Inc. (Pinksheets: KANA.PK), a world leader in multi-channel customer service, today announced financial results for the third quarter ended September 30, 2006.
KANA’s total revenues for the quarter ended September 30, 2006 were $13.1 […]

KANA Software to Present at Susquehanna’s Emerging Trends Investor Conference

MENLO PARK, Calif. – October 30, 2006 - KANA Software Inc. (PinkSheets: KANA.PK), a world leader in multi-channel customer service, today announced that Chief Executive Officer Michael Fields and Chief Financial Officer John Thompson will present at the Susquehanna Emerging Trends Conference in New York City on Wednesday, November 1st, 2006. A link to the […]