Posted on March 23rd, 2007 by Jim Johnson
MENLO PARK, Calif. – March 22, 2007 – KANA Software, Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, today announced that KANA IQ, an award-winning knowledge solution for agent-assisted and Web self-service, has been recognized as “Knowledge-Centered Support (KCS) Verified” by the Consortium for Service Innovation. KCS is a best practices methodology that […]
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Posted on March 23rd, 2007 by Jim Johnson
MENLO PARK, Calif. – March 12, 2007 – KANA Software, Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, today announced that Chief Executive Officer Michael Fields and Chief Financial Officer John Thompson will present at the 8th Annual B. Riley Las Vegas Investor Conference at 8:45am PDT (11:45am EDT) on Tuesday, March 13th, […]
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Posted on March 13th, 2007 by Jim Johnson
MENLO PARK, Calif. – March 12, 2007 – KANA Software, Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, today announced that it has been named one of KMWorld magazine’s “100 Companies That Matter in Knowledge Management” for 2007.
The KMWorld 100 recognizes organizations at the forefront of knowledge management innovation. Over 1500 companies were […]
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Posted on March 5th, 2007 by Becky Parker
Company Reports 25% year-over-year Revenue Growth; License Revenue Doubles
MENLO PARK, Calif. March 1, 2007 – KANA Software, Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, today announced financial results for the fourth quarter and year ended December 31, 2006.
Q4 and 2006 Financial Highlights:
• KANA’s total revenues for the fourth quarter of 2006 were […]
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Posted on February 26th, 2007 by Becky Parker
MENLO PARK, Calif. – February 20, 2007 – KANA Software, Inc. (OTC: KANA.OB), a world leader in multi-channel customer service, today announced that 2006 revenues will be $54.0 million. KANA also expects to report fourth quarter 2006 revenues of $14.9 million, well ahead of the previously announced range of $14.0 million to $14.2 million. The […]
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Posted on February 19th, 2007 by Becky Parker
MENLO PARK, Calif. – February 15, 2007 – KANA Software, Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, today announced that it will participate in a live KMWorld Webinar on Tuesday, February 20, 2007 at 11:00 a.m. PDT. Featuring Basex CEO and Chief Analyst Jonathan Spira, the Webinar will explore how organizations can […]
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Posted on February 14th, 2007 by Becky Parker
SearchCRM.com Recognizes KANA IQ for its “Classic Knowledgebase Solution and Broad eService Functionality”
MENLO PARK, Calif., February 12, 2007 – KANA Software, Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, today announced that KANA IQ was singled out by the editors of SearchCRM.com as the “2006 Product of the Year” in the Online Self-Service […]
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Posted on February 7th, 2007 by Becky Parker
02.05.07
KANA IQ Honored for Outstanding Innovation in Knowledge Management and Web Self-Service
MENLO PARK, Calif. – February 5, 2007 — KANA Software Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, today announced that KANA IQ has received a 2006 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Inter@ction Solutions® magazine (www.cismag.com). […]
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Posted on January 29th, 2007 by Becky Parker
UK’s leading discount brokerage recognized for knowledge management practices that have yielded tremendous business benefits
MENLO PARK, Calif. – January 29, 2007 - KANA Software Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, today announced that TD Waterhouse UK, one of the UK’s largest brokers and part of the Toronto Dominion Bank Financial Group, […]
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Posted on January 29th, 2007 by Becky Parker
KANA OnDemand Delivers the Enterprise-Class Performance and Scalability of its Award-Winning On-Premise Solutions via the Software as a Service Model
MENLO PARK, Calif. – January 22, 2007 - KANA Software Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, today announced the availability of a fully integrated suite of OnDemand customer service solutions. Based on […]
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