FrontRange Wins 2006 TMC™ Labs Innovation Award

GoldMine Dublin, CA Friday, September 29, 2006 GoldMine® IP Voice Suite from FrontRange Solutions has received a 2006 TMC™ Labs Innovation Award presented by Technology Marketing Corporation (TMC.)  In bestowing the honor, Tom Keating, Chief Technology Officer of TMC and Executive Technology Editor of TMC Labs, wrote: “GoldMine IP Voice Suite is a unique customer […]

FrontRange Unveils New Help Desk Capabilities Using Voice Applications

IP Contact Center offers HEAT® users major workflow and efficiency enhancements Dublin, CA Tuesday, September 12, 2006 FrontRange Solutions, a global leader in IT Service Management, Communication Interaction Management, and Customer Relationship Management (CRM) solutions for small to mid-sized enterprises (SME) and distributed enterprises, announced today the general availability of version 5.0.3 of IP Contact […]

FrontRange™ IP Contact Center and Ticomix win ICCM 2006 Best of Show Award

Collaboration provides win in Contact Management Systems category for being “truly at the forefront of innovation and leadership in the contact center industry”
Dublin, CA Thursday, August 31, 2006
FrontRange Solutions and Ticomix today announced FrontRange™ IP Contact Center (IPCC) and Ticomix won the ICCM 2006 “Best of Show” award in the “Contact Management Systems” category.  […]

FrontRange GoldMine 7.03 Corporate Edition Recognized by VARBusiness Magazine as one of Top 45 Best of the Midmarket

CMP Publication Says GoldMine Has “Serious Impact in the Midmarket Space” Dublin, CA Wednesday, August 23, 2006 GoldMine 7.03, the award-winning solution for business relationship management, team-based contact management and sales forces automation from FrontRange Solutions, has been recognized by CMP Media’s VARBusiness magazine as one of the 2006 Top 45 Best of the Midmarket products.  […]

FrontRange Receives Customer Inter@ction Solutions Magazine’s “IP Contact Center Technology Pioneer Award” for 2006

GoldMineIP Voice Suite honored for being first customer interaction solution to combine IP telephony and CRM from a single vendor Dublin, CA Tuesday, August 15, 2006 FrontRange Solutions announced today that its GoldMine IP Voice Suite solution is a recipient of the 2006 IP Contact Center Technology Pioneer Award presented by Technology Marketing Corporation’s (TMC) Customer […]

HEAT 8.4 Delivers New Dashboards for Enhanced User Experience

Best Help Desk Solution enhances user experience with new interface that features Call Logging and Administration Navigation Dashboards Dublin, CA Tuesday, August 01, 2006 FrontRange Solutions, a global leader in IT Service Management, Voice Application, and Customer Relationship Management (CRM) solutions for small to mid-sized enterprises (SME) and distributed enterprises, announced today the general availability […]

Canadian Restaurant Company Finds HEAT the Recipe for World-Class Service Delivery

Restaurant operator keeps network at 99.9 percent uptime with DiscoverNET and HEAT Dublin, CA Friday, July 28, 2006 When Cara Operations Ltd., found itself reacting to, rather than anticipating IT disruptions, the operator of popular chain restaurants such as Swiss Chalet and Harvey’s turned to FrontRange™HEAT.  In order to maintain IT service levels at its […]

GoldMine® Corporate Edition Receives CRM Excellence Award

FrontRange CRM Solution Singled Out for Helping Clients Improve CRM Dublin, CA Tuesday, July 11, 2006
Customer Interaction Solutions® magazine (www.cismag.com) from Technology Marketing Corporation (TMC®) has named GoldMine® Corporate Edition from FrontRange Solutions a recipient of a CRM Excellence Award for 2006. Customer Interaction Solutions® has been a premier publication in the CRM, call […]

Denali Advanced Integration Newest Reseller for FrontRange™ HEAT® and IT Service Management Solutions

Dublin, CA Friday, July 07, 2006 FrontRange Solutions, a global leader in IT Service Management, Voice Applications and CRM solutions for small to mid-sized enterprises (SME) and distributed enterprises, and Denali Advanced Integration, a leading provider of multiple IT solutions, announced today that Denali is the newest reseller and service provider of the FrontRange™ IT […]

Green Company Builds Customer Relationships with FrontRange™ GoldMine®

Dublin, CA Tuesday, May 09, 2006
The Green Company, an award-winning homebuilder based in Newton, Massachusetts, uses FrontRange™ GoldMine® Corporate Edition to synchronize its database of property and customer records and automate reporting, saving its 80 employees hours of manual searching.  The custom configured GoldMine solution was implemented by FrontRange Partner Harvest Solutions LLC.
The 50-year-old […]