eGain joins the EMC Documentum Application Developer Program

Mountain View, Calif., December 13, 2006 - eGain Communications (OTC BB: EGAN.OB), provider of the industry’s top-rated* customer service and contact center software for in-house or on-demand deployment, today announced that it has joined the EMC Documentum Application Developer Program. As a member, eGain will receive specialized design consultation and guidance, along with access to […]

eGain customer interaction hub deployment named an InfoWorld 100 award winner for 2006

Mountain View, Calif., November 20, 2006 - eGain Communications (OTC BB: EGAN.OB), provider of the industry’s top-rated* customer service and contact center software for in-house or on-demand deployment, announced today that InfoWorld (www.infoworld.com) has named ABN AMRO an InfoWorld 100 award winner for providing innovative customer service to their clients, leveraging eGain’s software for building […]

eGain announces financial results for first fiscal quarter ended September 30, 2006

Mountain View, Calif. (November 09, 2006) - eGain Communications (OTC BB: EGAN.OB), a leading provider of customer service and contact center software, today announced financial results for the first fiscal quarter ended September 30, 2006.
Total revenue for the first quarter of fiscal year 2007 was $6.0 million, an increase of 15% or $780,000 from the […]

eGain experiences growing momentum for best-of-breed products for cobrowsing and chat customer service

Mountain View, Calif., November 7, 2006 - eGain Communications (OTC BB: EGAN.OB), a leading provider of customer service and contact center software for on-premise or on-demand deployment, today announced that the company is seeing strong adoption of its chat and cobrowse products.
According to Forrester Research, customer experience is becoming the sole differentiator in more industries, […]

eGain announces first quarter fiscal 2007 earnings call

Mountain View, Calif.,–(MARKET WIRE)- Monday, October 30, 2006: eGain Communications (OTC BB: EGAN.OB), a provider of customer service and contact center software for in-house or on-demand deployment, will announce financial results for the first quarter ended September 30, 2006 on Thursday, November 9, 2006 after the close of market.
Management of eGain will host a conference […]

eGain to host 2006 North America Customer Summit and Best Practices conference

Mountain View, California, November 1, 2006: eGain Communications (OTC BB: EGAN.OB), provider of the industry’s top-rated* customer service and contact center software for in-house or on-demand deployment, today announced that its blue-chip customers, partners and industry thought leaders will participate at the company’s upcoming North America Customer Summit and Best Practices Conference being held at […]

New eGain software includes nine new applications, and enables customer service innovation through customer interaction hubs

MOUNTAIN VIEW, CA — (MARKET WIRE) — October 30, 2006: eGain Communications (OTC BB: EGAN.OB), a leading provider of customer service and contact center software for in-house or on-demand deployment, today announced a major new release of its customer interaction hub (CIH) software suite.
Jointly conceived and developed by eGain and its blue-chip customers, eGain Service […]

eGain named to Software Magazine’s 24th annual “Software 500” list for fourth year in a row

Mountain View, Calif. (October 25, 2006): eGain Communications (OTC BB: EGAN.OB), provider of the industry’s top-rated* customer service and contact center software for in-house or on-demand deployment, today announced its inclusion on the Software 500, Software Magazine’s list of the world’s foremost software and services providers.
The Software 500 is a revenue-based ranking of the world’s […]

Alliance & Leicester Commercial Bank selects eGain Service™ to enhance customer experience

SLOUGH, UK, October 11, 2006: eGain Communications (OTC BB: EGAN.OB), today announced that Alliance & Leicester Commercial Bank, part of one of the UK’s major financial services groups, has selected eGain Service™ to improve the customer service it provides to its customers on a 24×7 basis.
Following a review of the market, Alliance & Leicester Commercial […]

eGain strengthens presence in Continental Europe

Amsterdam, Netherlands, October 10, 2006: eGain Communications (OTC BB: EGAN.OB), a leading provider of customer service and contact centre software, announces today the appointment of four new team members to add to the eGain’s sales team in Europe.
Marco Reinhoudt has joined eGain Communications in the position of Sales Manager responsible for the Dutch, German speaking […]