Posted on November 9th, 2009 by admin
Multi-year, managed services contract includes license of Amdocs CES 7.5; agreement spans billing, ordering, customer care and operational support systems ST. LOUIS – November 9, 2009 – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has signed a multi-year, managed services agreement with Data & Audio Visual Enterprises Wireless [...]
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Posted on November 5th, 2009 by admin
Amdocs ChangingWorlds’ mobile portal technology and personalization capabilities help SMART to deliver differentiated mobile Internet experience ST. LOUIS – November 5, 2009 – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that mobile service provider SMART Communications has deployed Amdocs ChangingWorlds’ software to support its Sandbox mobile social media service. Sandbox [...]
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Posted on October 27th, 2009 by admin
Acquisition accelerates Amdocs’ position in SDP; enables service providers to harness the capabilities of converged networks, IT and web in order to deliver rich, next-generation services ST. LOUIS – October 27, 2009 – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today has announced the acquisition of jNetX, a privately-held service delivery platform [...]
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Posted on October 15th, 2009 by admin
Amdocs replaces and consolidates existing systems for wireline, wireless and broadband billing, ordering and CRM to reduce operational costs and speed up time-to-market for new bundles ST. LOUIS and SAO PAULO – October 15, 2009 – At Futurecom 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, announced that CODETEL has deployed Amdocs [...]
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Posted on October 12th, 2009 by admin
ST. LOUIS and MENLO PARK, California – October 12, 2009 – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today unveiled a new program called Open Innovation at an event held in Silicon Valley. Open Innovation’s goal is to foster new ideas and collaboration between Amdocs and startup companies in the communications industry. [...]
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Posted on October 6th, 2009 by admin
Amdocs’ Products Deliver Digital Content Settlement and Support for Mobile Application Developers SAN DIEGO, BASKING RIDGE, N.J., and ST. LOUIS – From CTIA WIRELESS I.T. & Entertainment 2009®, Verizon Wireless said today it is working with Amdocs Interactive, a division of Amdocs (NYSE: DOX), the leading provider of customer experience systems, to help build and [...]
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Posted on October 5th, 2009 by admin
Service providers can evolve their corporate business models to bill enterprise and corporate customers for cloud-based services GENEVA – October 5, 2009 – At ITU TELECOM WORLD 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced it is providing support for service providers that are delivering cloud-based services to their corporate [...]
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Posted on September 29th, 2009 by admin
ST. LOUIS — September 29, 2009 — Amdocs (NYSE: DOX), the leading provider of customer experience systems, continues to demonstrate its leadership in mediation with customer wins, deployments, and recognition by a leading analyst firm for strong market share. Global Uptake of Amdocs Mediation In the past year, Amdocs has won six new mediation projects [...]
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Posted on September 23rd, 2009 by admin
Survey identifies customer pain points when visiting retail outlets ST. LOUIS – September 23, 2009 – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the results of a survey exploring the main drivers that influence the customer experience when shopping at service providers’ retail stores, as well as its subsequent impact [...]
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Posted on September 22nd, 2009 by admin
First retail solution specifically designed for service providers; empowers store reps to secure every revenue opportunity by delivering a differentiated, consistent, more effective in-store customer experience ST. LOUIS – September 22, 2009 – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the launch of the first retail solution designed to meet [...]
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