Posted on September 29th, 2009 by admin
ST. LOUIS — September 29, 2009 — Amdocs (NYSE: DOX), the leading provider of customer experience systems, continues to demonstrate its leadership in mediation with customer wins, deployments, and recognition by a leading analyst firm for strong market share. Global Uptake of Amdocs Mediation In the past year, Amdocs has won six new mediation projects [...]
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Posted on September 23rd, 2009 by admin
Survey identifies customer pain points when visiting retail outlets ST. LOUIS – September 23, 2009 – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the results of a survey exploring the main drivers that influence the customer experience when shopping at service providers’ retail stores, as well as its subsequent impact [...]
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Posted on September 22nd, 2009 by admin
As CMO, Arthur combines her expertise in CRM Applications, Software as a Service (SaaS) and customer-driven marketing with Aprimo’s leadership in Marketing Software. Indianapolis, IN (September 22, 2009) – Aprimo® Inc., a leading global provider of on-demand marketing software solutions, announced today that it is enhancing its management team with the addition of Chief Marketing [...]
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Posted on September 22nd, 2009 by admin
First retail solution specifically designed for service providers; empowers store reps to secure every revenue opportunity by delivering a differentiated, consistent, more effective in-store customer experience ST. LOUIS – September 22, 2009 – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the launch of the first retail solution designed to meet [...]
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Posted on September 16th, 2009 by admin
Amdocs helps service providers plan, build, launch and monetize 4G with efficiency and profitability CHICAGO – September 16, 2009 – At 4G World 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, has today announced a four-phase framework to help service providers successfully evolve to 4G. The communications industry is moving quickly towards [...]
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