eGain Named to KMWorld’s “100 Companies That Matter in Knowledge Management” for Third Consecutive Year

Mountain View, Calif. (February 26, 2009): eGain Communications Corporation (OTC BB: EGAN.OB), the leading provider of multichannel customer service and knowledge management software, on-site and on-demand, announced today that KMWorld (www.kmworld.com) has included eGain in its 2009 list of “100 Companies that Matter in Knowledge Management.” KMWorld’s list is selected by knowledge management practitioners, theorists, [...]

Oracle® Database 11g Sets Another TPC-C Price/Performance World Record

Oracle Database 11g and Dell PowerEdge Server on Windows Make a Winning Combination Redwood Shores, CA – February 25, 2009 News Facts Today, Oracle announced a new world record TPC-C benchmark for Oracle® Database 11g Standard Edition One running on Windows.1 With this result, Oracle now holds the top four record benchmark positions in the [...]

OPENAIR EXPANDS REACH INTO GOVERNMENT SERVICES MARKET

New Government Contractor Customers Embrace Cloud Computing for OpenAir’s Project Management, Earned Value Management and Compliance Automation BOSTON — February 25, 2009 — OpenAir, Inc., a NetSuite Inc. (NYSE: N) company and a leading provider of on-demand professional services automation (PSA) software, today announced a number of new customers who have embraced cloud computing to [...]

Cegedim Dendrite Achieves Prestigious HDI® Certification

Leading Supplier of Pharmaceutical CRM Solutions is Only Vendor in Category to be Recognized for Outstanding Customer Support Bedminster, NJ, February 25, 2009 – Cegedim Dendrite today announced that it has achieved the prestigious HDI®Support Center Certification. HDI is the world’s largest membership association for IT service and support professionals, and the premier certification body [...]

CSG’s Prairie Interactive Messaging Announces Customer Interaction Solution Suite for the Retail Industry

New Solution Opens Opportunity to Reach Consumers Via Interactive Voice, Email, Text or Print ENGLEWOOD, Colo. (2/25/2009) Prairie Interactive Messaging, a CSG Systems (NASDAQ: CSGS) company, today announced the release of its Customer Interaction Solutions Suite, designed for the retail industry. This multi-channel communications suite will help retailers connect with their customers using a blend [...]

Advanced Bank of Asia, Cambodia Goes Live on Oracle® FLEXCUBE Universal Banking

Solution to Help Bank More Effectively Respond to Customers and Improve Operational Efficiencies Mumbai, India – February 24, 2009 News Facts Oracle Financial Services Software Ltd. today announced that Advanced Bank of Asia (ABA), Cambodia has gone live on Oracle® FLEXCUBE Universal Banking. Oracle FLEXCUBE is providing the bank with a next-generation transaction-processing platform, enabling [...]

Oracle® Enterprise Manager Enhances Support for Oracle Applications

Oracle Real User Experience Insight Accelerators Enable Monitoring of End User Experiences Across Applications Redwood Shores, CA – February 24, 2009 News Facts Enriching its top-down approach to application management, Oracle today announced the availability of new Oracle® Real User Experience Insight Accelerators for Oracle’s Siebel CRM and the Oracle E-Business Suite. Oracle Real User [...]

EDIBLE BLOOMS GROWS STRONGER AND SWEETER WITH NETSUITE

Hot Australian Retailer Switches to NetSuite from MYOB and Xcart for On-Demand, End-to-End Business Management Software Solution NetSuite Ecommerce Capabilities Allow Company to Enter Five New Markets and Grow Revenue Without Costly IT and Human Capital Investments SYDNEY and San Mateo, Calif., — February 24, 2009 — NetSuite Inc. (NYSE: N), a leading vendor of [...]

Chordiant Introduces Next-Best-Action for B2B Customers and Consumer Households

Latest Version of Chordiant Recommendation Advisor Delivers Multi-level Decisioning Breakthrough Cupertino, Calif. – February 24, 2009—Chordiant Software, Inc. (Nasdaq: CHRD), the leading provider of Customer Experience (Cx™) software and services, today announced Chordiant Recommendation Advisor version 6.2. This latest version of Recommendation Advisor (RA) enables real-time Next-Best-Action™-driven dialog and interaction management at the business-to-business (B2B) [...]

Surado Announces Release of On-Demand CRM Solution

Surado’s Hosted CRM solution directly competes with Salesforce, Microsoft, Sugar CRM and NetSuite with more delivery options than ever before Riverside, CA, February 24, 2009 – Surado Solutions, the developer of sensible CRM solutions for more than a decade announced the release of Surado CRM Online – Professional Edition, an on-demand / hosted CRM solution. [...]