Talisma and ClickFox Enhance Customer Interactions with Intelligent Analytics

Partnership Provides Innovative Method of Improving the Overall Customer Experience Bellevue, WA – Jan. 29, 2008 – Talisma® Corporation (www.talisma.com), the leading Customer Interaction Management (CIM) software solution provider, today announced a partnership with ClickFox, the pioneer in providing Customer Experience Analytics software and services to Fortune 1000 companies, to provide an integrated solution with [...]

Aprimo named as a Leader in Enterprise Marketing by Independent Research Firm

Independent Research Cites Aprimo for Marketing Resource Management (MRM) Leadership and Improvement in Application Usability Indianapolis, IN (January 21, 2008) — Aprimo, Incorporated, a global provider of software for Enterprise Marketing Management (EMM), today announced that Forrester Research has named Aprimo a “Leader” in their January 2008 Enterprise Marketing Platform research, The Forrester Wave(tm): Enterprise [...]

Ardexus Exhibiting at Lotusphere 2008

Visit Ardexus at Booth #625 Mississauga, Ontario, January 16, 2008 – Ardexus Inc, premier provider of CRM and SFA solutions based on a patented sales methodology, announced today they will be exhibiting at Lotusphere 2008. “Lotusphere is the ideal venue for Ardexus to introduce Version 6.0 of Ardexus MODE®. MODE® 6.0 introduces a fresh, dynamic [...]

Amdocs Accelerates Digital Transformation for Service Providers with Industry’s Most Comprehensive Portfolio of Customer Experience Systems

Company follows ambitious industry transformation vision announced in November with Amdocs Customer Experience Systems (CES) portfolio to enable service providers to deliver the digital lifestyle at an accelerated pace and lower cost ST. LOUIS, Mo. – Jan. 16, 2008 – Amdocs (NYSE: DOX), the leading provider of customer experience systems (CES), today announced the launch [...]

Maximizer Software EVP of Technology William Anderson Named One of Most Influential Leaders in CRM for 2007

Inside CRM’s Top 25 List Features People Who Changed the Face of the CRM Landscape VANCOUVER, BRITISH COLUMBIA – January 15, 2008 – Maximizer Software Inc. (TSX: MAX), the leading provider of simple, accessible customer relationship management (CRM) solutions, today announced that Executive Vice President of Technology William Anderson has been named as one of [...]

APRIMO ANNOUNCES APPOINTMENT OF GENERAL COUNSEL, CORPORATE DEVELOPMENT OFFICE

George Lawrence named Aprimo’s Executive Vice President-Corporate Development, General Counsel and Corporate Secretary Indianapolis, IN (January 15, 2008) — Aprimo, Incorporated, a global provider of software for Enterprise Marketing Management (EMM), today announced George J. Lawrence as the company’s new Executive Vice President-Corporate Development, General Counsel and Corporate Secretary. In his role, Lawrence will be [...]

Gambling Websites On a Roll with Customer Service

Annual audit reveals significant improvements in online customer service for gambling sector London, UK, 10th January 2008 – An independent audit has revealed a significant improvement in the customer service provided by UK gambling websites, keen to capture their share of the UK market, which is predicted to grow by 30% and reach spending levels [...]

Sprint Selects Amdocs for Key Role in Xohm WiMAX Initiative

Multi-year deal involves delivery of multiple products and services for mobile portal and customer relationship management experience systems RESTON, VA. and ST. LOUIS, MO – January 8, 2008 – Mobile broadband leader Sprint (NYSE: S), and Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the signing of a multi-year agreement for [...]

SugarCRM Announces SugarCon 2008

Global Customer and Developer Conference Unites CRM Leaders in San Jose, Calif., February 6-8, 2008 CUPERTINO, Calif. – January 7, 2008 – SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced that it will host SugarCon 2008, its global customer and developer conference, February 6-8, 2008, at the [...]

Claro Brazil Deploys Amdocs to Support Content Partnerships

Amdocs Partner Settlement Manager enables Claro to cost-effectively introduce new value added services to its 28 million customers across Brazil to drive revenue growth and market competitiveness ST. LOUIS, MO – January 3, 2008 – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Claro, a leading mobile provider in Brazil [...]